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Margarita [4]
3 years ago
7

A Six sigma (6s) approach to quality focuses on preventing defects by using customer feedback to reduce variation and waste. Gro

up of answer choices True False
Business
1 answer:
andre [41]3 years ago
3 0

Answer:

False

Explanation:

Six sigma is a tool used by organizations to improve their processes and reduce defects, to improve quality of their products or services.

<u><em>It focuses on reducing variation in the business processes (from manufacturing, sales, delivery, to customer service), to reduce defects and increase the quality of goods and services</em></u><em>.</em> <em>It also generally improves organizational performance and increases profit.</em>

Six sigma does NOT focus on customers feedback to reduce variation and waste.

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