All the components listed are important: communication, mediating, listening, understand and resolution - they are the key to have a sucessful conflict managed. Adopting an affirmative position while the other speaks shows respect. Understood goals and intentions always lead to successful conflict resolution. So, listening, communication and understanding are the more important.
Conflicts are disagreements about things. Conflict has become a source of new ideas, and an option to escape stagnation. Opens eyes to new view points, interests and values.
Single parent family is when a person lives with children and who doesn't have a husband. So in this case its important to have a grandfather as the head of the house.
Friends can influence us positively. For example, a friend who teaches an easy way to remember all the planets in the solar system. But they can also have a negative influence on our lives. For example, a friend who tries to convince us never to pass the ball to a colleague or a friend who invites us to go with him to steal chocolates at the supermarket.
To be assertive is to communicate properly in a direct, open, sincere, objective and effective manner without embarrassing others.
