Answer:
d. its / his
Explanation:
"Its" is a possessive pronoun for "it".
"It's" is just a short term of "it is".
"His" is a possessive pronoun for a male.
"Him" is a third person singular pronoun.
This would most likely be the climax
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It shows that older people often ignore or minimize children's feelings
I believe it’s 4 that’s my best guess