Answer: Customer experience management.
Explanation:
Customer experience management is the ways in which a company provides it's consumers the best customised experience during their period of patronizing the business: the customer experience management makes the best use of physical and digital contact with consumers to give them a wonderful experience and maintain customer patronage.
Answer:
B. Holly's statement is normative, but Ben's is positive.
Explanation:
Positive statements are based on objective deduction of what is, or was. It is based on facts. Ben's comment "an increase in the tax on beer will raise its price", is an example of positive statement.
Normative statements are subjective and based on individual values and judgement. In her statement Holly appears to be biased against drinking much. She says "taxes should be increased on beer because college students drink too much." Is a normative statement.
Answer: (a) $197,500
(b) $ 189,500
Explanation:
Given : The marginal cost function : 
To find the cost function, we need to integrate the above function with respect to x.
Now, the additional cost incurred in dollars when production is increased from 100 units to 150 units will be:-
![\int^{150}_{100}\ C'(x)\ dx\\\\=\int^{150}_{100} (4000-0.4x)\ dx\\\\=[4000x-\dfrac{0.4x^2}{2}]^{150}_{100}\\\\=[4000(150)-\dfrac{0.4(150)^2}{2}-4000(100)+\dfrac{0.4(100)^2}{2}]\\\\=[600000-4500-400000+2000]\\\\=197500](https://tex.z-dn.net/?f=%5Cint%5E%7B150%7D_%7B100%7D%5C%20C%27%28x%29%5C%20dx%5C%5C%5C%5C%3D%5Cint%5E%7B150%7D_%7B100%7D%20%284000-0.4x%29%5C%20dx%5C%5C%5C%5C%3D%5B4000x-%5Cdfrac%7B0.4x%5E2%7D%7B2%7D%5D%5E%7B150%7D_%7B100%7D%5C%5C%5C%5C%3D%5B4000%28150%29-%5Cdfrac%7B0.4%28150%29%5E2%7D%7B2%7D-4000%28100%29%2B%5Cdfrac%7B0.4%28100%29%5E2%7D%7B2%7D%5D%5C%5C%5C%5C%3D%5B600000-4500-400000%2B2000%5D%5C%5C%5C%5C%3D197500)
Hence, the additional cost incurred in dollars when production is increased from 100 units to 150 units= $197,500
Similarly, the additional cost incurred in dollars when production is increased from 500 units to 550 units :-
![\int^{550}_{500}\ C'(x)\ dx\\\\=\int^{550}_{500} (4000-0.4x)\ dx\\\\=[4000x-\dfrac{0.4x^2}{2}]^{550}_{500}\\\\=[4000(550)-\dfrac{0.4(550)^2}{2}-4000(500)+\dfrac{0.4(500)^2}{2}]\\\\=[2200000-60500-2000000+50000]\\\\=189,500](https://tex.z-dn.net/?f=%5Cint%5E%7B550%7D_%7B500%7D%5C%20C%27%28x%29%5C%20dx%5C%5C%5C%5C%3D%5Cint%5E%7B550%7D_%7B500%7D%20%284000-0.4x%29%5C%20dx%5C%5C%5C%5C%3D%5B4000x-%5Cdfrac%7B0.4x%5E2%7D%7B2%7D%5D%5E%7B550%7D_%7B500%7D%5C%5C%5C%5C%3D%5B4000%28550%29-%5Cdfrac%7B0.4%28550%29%5E2%7D%7B2%7D-4000%28500%29%2B%5Cdfrac%7B0.4%28500%29%5E2%7D%7B2%7D%5D%5C%5C%5C%5C%3D%5B2200000-60500-2000000%2B50000%5D%5C%5C%5C%5C%3D189%2C500)
Hence, the additional cost incurred in dollars when production is increased from 500 units to 550 units = $ 189,500
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Answer:
The correct word for the blank space is: unfreezing stage.
Explanation:
German psychologist and philosopher Kurt Lewin (<em>1890-1947</em>) proposed the organization theory of change in which a firm went through three stages in the process of changing its operation's method: <em>unfreezing, change, </em>and <em>refreeze</em>. The unfreezing is the first step of the model in which employees may be reluctant to change but it is the job of the high executives to promote the need for modification by exposing the failures of the firm's old method of work.
