Question

Carolyn joins Arbitrar Consultants as a sales trainee. Her manager sends her an e-mail outlining her role and responsibilities and the specific tasks she will be in charge of at the company. This is an example of ________ communication.

Answer 1

Answer:

The answer is written communication.

Explanation:

Written communication can be both formal and informal; in this case, the tone is clearly formal.

One important feature of written communication is that it's usually taken as the final word, which means it can't be taken back es easily; however, the rise of instant messaging has led to a more natural and intimate use of written communication. That's why professional and academic related messages are typically sent via e-mail.