Question

True or False. Within an Agent Handler group, if the handler with the highest priority is unavailable, the agent will fall back to the handler with the next highest priority.

Answer 1

Answer:

True

Explanation:

Given that, according to Configuring ePolicy Orchestrator of Agent Handlers Group, Handler priority helps to inform the agents which handler to approach with first.

However, in situations whereby the handler with the highest priority is unavailable, the agent falls back to the next handler in the list.

Hence, in a situation like this, the correct answer is TRUE