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notka56 [123]
3 years ago
8

When addressing a caller with a highly sensitive and personal issue, it is important to..?

Business
2 answers:
wlad13 [49]3 years ago
7 0
It is important to pay attention to what the caller say and also you need to avoid the issue at hand so that you will not be embarrass or the caller. You need also to be sensitive to what you are saying to the caller because a single mistakes can lead to misunderstanding and it will be the problem.
Alex777 [14]3 years ago
3 0

Answer and explanation:

Addressing clients with sensitive personal issues implies being respectful and objective to avoid further problems. No subjective information either informal language must be used and if the problem is in its resolution stage, only relevant information about the steps that are going to be taken to move forward should be provided.

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Primary drives are ________. learned unlearned produced by external incentives exceptions to the drive-reduction principle
Drupady [299]
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3 years ago
If you carry a balance on your credit card, but would like to pay less money in the long run, you should _____. make the minimum
Kay [80]

pay as much as possible each month. This saves finance charges in long run.

4 0
4 years ago
Your store sells four varieties of 20 oz. sodas costing $1.25, $1.45, $1.10 and 1
-Dominant- [34]

The mean is the average.

Add the 4 prices together and then divide by 4.

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4 0
2 years ago
Costs that do not change in total over wide ranges of volume. 2. Technique that estimates profit or loss results when conditions
likoan [24]

Complete Question:

Match the terms with the correct definitions.

Answer:

1. Fixed costs: Costs that do not change in total over wide ranges of volume.

2. Sensitivity analysis: Technique that estimates profit or loss results when conditions change.

3. Breakeven point: The sales level at which operating income is zero.

4. Margin of safety: Drop in sales a company can absorb without incurring an operating loss.

5. Sales mix: Combination of products that make up total sales.

6. Contribution margin: Net sales revenue minus variable costs.

7. Cost behavior: Describes how a cost changes as volume changes.

8. Variable costs: Costs that change in total in direct proportion to changes in volume.

9. Relevant range: The band of volume where total fixed costs and variable cost per unit remain constant.

Explanation:

It is required that each term are matched with their respective correct definitions. The terms are generally associated with business and sales management.

For instance, fixed costs are indirect costs that do not change in total over wide ranges of volume and irrespective of the level of output (goods and services) e.g rent, salaries, property tax, insurance, depreciation etc.

Also variable costs are costs that change in total in direct proportion to changes in volume of goods and services e.g sales commission, utility costs, raw materials costs, credit card fees, direct labour costs etc.

3 0
3 years ago
A personal selling approach that involves helping customers reach their strategic goals by using the products, services and expe
jolli1 [7]

Answer:

correct answer is Consultative Selling

Explanation:

personal selling approach is Consultative Selling  

we know it is that sales approach where priority relationship and open dialogue to the identify and provide them customer need and a solution

and that is focused on the customer rather than products sold and it help for a salesperson for the understanding challenge which is faced by the customer  

so correct answer is Consultative Selling

8 0
4 years ago
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