Answer:
Bringing in emotions.
Explanation:
Maria has an emotional connection to car accidents that prevents her from listening effectively.
According to an article on Bright Hub Project Management, "Emotions erect barriers to effective communication. A listener's senses are not likely to be functioning at their optimum level when he or she is angry. Likewise, it is not possible to understand or appreciate what the speaker is saying if the listener is excessively sad."
Source: https://www.brighthubpm.com/resource-management/122339-effective-listening-10-barriers-and-how-to-overcome-them/
This is an example of personification. It means that non-human entities get the qualities of human entities. Heart cannot dance literally, but if you use personification, it can.
Some people as politicians and ex-World Bank officials say that it is an ingenious invention that makes more dependent and vulnerable countries in need, since the loans they grant are accompanied by a series of reforms that lead to the privatization of services to profit, which ends up enriching the most developed countries. In some cases, it appears to be a generous institution when in reality it seeks to perpetuate indebtedness and relationships. In the last 10 years, close to 3 million people counted among the poorest in the world have been forced to abandon their lands, homes and work for projects financed by the World Bank.
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Can you give us a photo or the text?