Answer: Affective
Explanation:
Affective component is the factor in the form of emotions which is experienced by a person while interacting with attitude object.This type of component displays behavior of obtaining desired results usually .This can display sorrow, happiness, anxiety etc.
According to the question ,statement given by Reginald depicts affective component of attitude in which he is displaying his positive and happy feelings towards fast food restaurant as attitude object because he like fast food .
Yes, socialization is segregation based on informal norms.
After reading the passage, we can say that the Wintergarden Resort was experiencing a severe knowledge gap.
- In service marketing, knowledge gap refers to the difference between what the customer expects and what is actually provided to him by the company.
- In the case of Wintergarden Resort, the knowledge gap is quite big.
- Juanita's expectations were not met at all. She is most likely going to leave the resort referring to the hotel experience as disappointing.
- To reduce the gap, the resort can step up to the tasks of actually providing what they advertise:
- The pool should be properly heated;
- The rooms should be ready before the customers arrive;
- The singer should be able to sing;
- The breakfast should be fresh.
Learn more about the topic here:
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