<span>Both industries need to become more customer-focused. Though their focus on profits is understandable, the decline in profits will continue if consumers see that the product they are receiving is lackluster. People drive or take buses or trains more often than they fly because flying has become so inconvenient and expensive. People hold on to cars well past their expiration dates because cars are so expensive and car salesmen are too pushy.</span>
<span>b.have high self-esteem and are self-reliant.</span>
Functional sees society as acting like an organism BECAUSE every aspect of society serves a specific function (like a cell, everything does something to contribute to the whole
