On your calculator, use the normalcdf() function, enter the Lower Limit, Upper Limit, Mean, and Standard deviation.
The mean and standard deviation are given to you. You want to find "less than 13.5 seconds", meaning that 13.5 is the maximum "Upper Limit" and 0 would be the Lower Limit because we can pretend 0 second is the minimum. Don't worry about negatives, in this scenario, values like "-5 seconds" are impossible.
Enter normalcdf(0, 13.5, 13.56, 2.24) in a calculator and the output result is the answer.