Answer:
B. Listen carefully to the caller, take their number, and promise to get the appropriate person to call back to resolve any issues.
Explanation:
This can be a stressful situation but according to some researchers, it is important that companies train its employees to deal effectively with this kind of situations that can happen at any time. Most important things to take into account to deal with this irate customers and keep the commercial relationship are:
1. Stay calm and don't take things personally.
2. Listen carefully and if pertinent express your apologies.
3. Stand firm and be respectful, but letting them know that there is no need to insult or be rude.
4. Solve the problem and do follow up.
Answer:
nonrepudiation.
Explanation:
Non repudiation is assurance that you cannot deny something.
It refers to ensure that a person to contract cannot deny the sending of the message that they originated.
So when Joe sends a withering email to this about the work hours have increased.So when Joe tries to deny sending the mail and unable to deny the sending because of the use of digital signature it is an example of nonrepudiation.
Which is NOT a benefit of studying public speaking?
And the answer is Proves our expertise.
It will help you.
Answer:
True
Explanation:
If a natural disaster occurs, house insurance can prevent you from further financial loss, as some compensation would be given.
Answer:
The correct answer is letter "C": capable of offering the give-and-take of in-person conversations.
Explanation:
While talking about channels of communication, phone calls are useful to imitate the closest possible to face-to-face communication, with its limitations. The transmission of information is done in real-time and the participants can provide their points of view just as if they were talking in person.
Though, expressions cannot be captured. Many people over the phone can pretend to have a mood modulating their tone of voice even if their feelings are opposite.
