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Pani-rosa [81]
3 years ago
8

Heather cracked the screen of her old mobile phone a few months ago. She could still read the screen and conduct calls and read

emails, but as the months have gone by the touch capability is becoming erratic. One weekend she decides it's time to go visit the local big box electronics store to be able to see the variety of new phones available. She hasn’t looked for a new phone for four or five years, so she wants to get a good feel for the options, sizes, and prices available now. When Heather is in the electronics store Karina, the salesperson, asks Heather if she can help her. Noticing that Heather is looking at the mobile phone aisle, what should Karina’s next step be?
a. Work at closing a sale with the consumer with the top end mobile phones
b. Build a relationship with the consumer and discover what the consumers' needs are
c. Provide the consumer with solutions and resolve the consumers needs
Business
1 answer:
nataly862011 [7]3 years ago
6 0

Answer:

Letter b is correct.<u> Build a relationship with the consumer and discover what the consumers' needs are.</u>

Explanation:

Analyzing the steps of a sales process, it can be said that Karina's next step in serving Heather would be to create a relationship with the client and discover her needs.

In order to achieve success in a sale, it is necessary for the salesperson to know the stages of the sales process well and to execute them in such a way that it is possible to understand the consumer's profile and find out what his needs and desires are, in order to offer the ideal product or service.

The creation of a relationship is important so that the seller can analyze specific characteristics of the consumer's profile, his wants and needs, it is important to be friendly, attentive and know how to argue, in order to make a good impression on the consumer and close the sale.

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Answer:

Answer 1.

DVD Equipment Set Yoga Mat

Sale in Units 13500 4500 9000

Sale Mix 3 1 2

Sales Mix Ratio = 3:1:2

Answer 2.

Let the Break Even Sales = X Units

Therefore, Linear equation of BEP:

3/6 X (8-4) + 1/6 X (25-15) + 2/6 X (16-9) = 119520 (Fixed Costs)

X = 19920 Units

BEP of

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Equipment Set = 19,920 Units X 1/6 = 3320 Units

Yoga Mat = 19920 Units X 2/6 = 6640 Units

Answer 3.

DVD Equipment Set Yoga Mat Total

Sale in Units 13,500 4,500 9,000 27,000

SP 8 25 16

Sales in $ 108,000 112,500 144,000 364,500

Less: Variable Costs 54,000 67,500 81,000 202,500

Contribution 54,000 45,000 63,000 162,000

Contribution Margin Ratio 50.00% 40.00% 43.75% 44.44%

Contribution Margin Ratio = Contribution / Sales

Overall Break Even Sales Revenue = $119520 (Fixed Costs) / 44.44% (Contribution Margin Ratio)

Overall Break Even Sales Revenue = $268,920

Answer 4.

Margin of Safety = Sales - BES

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Explanation:

4 0
3 years ago
Which statement below best captures the overall point and focus of the New York Times article, Document 3?
Artemon [7]

Answer:

Correct Answer:

C) The news story marks the historical event of the first black man being called up to play in the major leagues and expresses some concern over how Robinson will be treated by his major league peers.

Explanation:

<em>Option C ıs the best statement which captures the overall point and focus of the given New York Times article, Document 3.</em>

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3 years ago
Operations management moves from knowing the needs of consumers to actually satisfying those needs.a) trueb) false
Mariana [72]

Answer:

<u>True</u>

<u>Explanation:</u>

Remember, no business operations would exist if there aren't any identified customer needs to solve.

Also, we need to bear in mind that Operations management activities are done in any business in other to efficiently (profitably) process raw materials,  labor, etc into the goods and services needed by consumers.

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<u>Explanation:</u>

Note,  in the ICT field, the term social engineering refers to actions that involve the use of cunning to steal sensitive or unauthorized information from someone by means of social or human interactions with them.

For example, such information could be manipulatively gotten;

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Requirement 3. Use the predetermined overhead allocation rates to compute the​ activity-based costs per unit of the commercial c
Iteru [2.4K]

Answer

The answer and procedures of the exercise are attached in the following archives.

Explanation  

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4 0
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