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Pani-rosa [81]
3 years ago
8

Heather cracked the screen of her old mobile phone a few months ago. She could still read the screen and conduct calls and read

emails, but as the months have gone by the touch capability is becoming erratic. One weekend she decides it's time to go visit the local big box electronics store to be able to see the variety of new phones available. She hasn’t looked for a new phone for four or five years, so she wants to get a good feel for the options, sizes, and prices available now. When Heather is in the electronics store Karina, the salesperson, asks Heather if she can help her. Noticing that Heather is looking at the mobile phone aisle, what should Karina’s next step be?
a. Work at closing a sale with the consumer with the top end mobile phones
b. Build a relationship with the consumer and discover what the consumers' needs are
c. Provide the consumer with solutions and resolve the consumers needs
Business
1 answer:
nataly862011 [7]3 years ago
6 0

Answer:

Letter b is correct.<u> Build a relationship with the consumer and discover what the consumers' needs are.</u>

Explanation:

Analyzing the steps of a sales process, it can be said that Karina's next step in serving Heather would be to create a relationship with the client and discover her needs.

In order to achieve success in a sale, it is necessary for the salesperson to know the stages of the sales process well and to execute them in such a way that it is possible to understand the consumer's profile and find out what his needs and desires are, in order to offer the ideal product or service.

The creation of a relationship is important so that the seller can analyze specific characteristics of the consumer's profile, his wants and needs, it is important to be friendly, attentive and know how to argue, in order to make a good impression on the consumer and close the sale.

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An employee in charge of collecting tickets at the entrance of a movie theatre lets her friends enter the theatre without paying
Nadusha1986 [10]

The type of rationalization made by the employee is based on <em>other employee are </em><em>doing </em><em>it.</em>

Rationalization refers to when individual attempt to justify a behavior with logical reasons even though those reason are not appropriate.

  • Here, the employee does rationalize giving free entry to her friend because other employee gives free popcorn to their friends.

Hence, the type of rationalization made by the employee is based on <em>other employee are </em><em>doing </em><em>it.</em>

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8 0
2 years ago
Which of these statements about reverse logistics is BEST? A. Reverse logistics systems are usually more cost-efficient than for
lord [1]

Answer:

A. Reverse logistics systems are usually less cost- efficient than forward-based systems.

Explanation:

Reverse logistics is linked to the reuse of goods and services for all activities, this includes the management and the sale of surplus. Reverse logistics is the distribution of purchased products back into the business in the reverse direction of business process flow.

Reverse logistics systems are usually less cost- efficient than forward-based systems. Reverse logisticsprovides companies with revenues and strategic benefits.

7 0
3 years ago
Williamson Industries has $7 billion in sales and $2 billion in fixed assets. Currently, the company's fixed assets are operatin
In-s [12.5K]

Answer: Williamson industries would have obtained $7.78 billion in sales

Explanation: According to the question, the company is having a total of $2 billion in fixed assets. The fixed assets are currently operating at 90% (0.9) of its total capacity. At his level, the company is able to achieve a sales figure of $7 billion. The implication is as follows;

Fixed assets (at 100%) = 2 billion

Fixed assets (at 90%) = 2 * 0.9

Fixed assets (at 90%) = 1.8

If the company utilizes $1.8 billion to achieve a $7 billion sales figure, then operating at full capacity (100%) would yield the following;

7/x = 90/100

(Where x equals sales level at 100% capacity)

7/x = 0.9

Cross multiply

x = 7/0.9

x = 7.7777...

x ≈ 7.78

Therefore, if Williamson Industries had been operating at full capacity, it would have obtained a sales level of $7.78 billion

3 0
3 years ago
Government is typically a​ ________.
xxTIMURxx [149]
Answer: D. net demander of funds because it borrows more than it saves

The government incurs more debts than gain profits as shown by most financial reports. The government is viewed similarly to that of business firms being net demanders by loaning huge amounts to financial institutions indirectly. The indirect borrowing done by government is done through debt security selling. 
8 0
3 years ago
Which of the following is a product-based business?
Sav [38]
Clothing is the answer
8 0
3 years ago
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