Answer:
change management is the most important skill that human resource personnel contribute.
Explanation:
Elaboration stage of an organisation is also called the maturity stage. It is characterised by different units being involved in making decisions.
This slows down speed of decision making.
At this stage there is a need for revitalisation and change in order to make the organisation more efficient.
Change management is the process by which employees in an organisation are prepared and supported when there are far reaching improvements to organisation structure.
It ensures a smooth transition by providing needed information and reducing the stress associated with organisational change.
This is a key skill needed by human resource personnel fusing the elaboration stage
According to Virginia Satir, communication
is <span>the
single factor determining the kinds of relationships we make with others.
</span><span>Virginia Satir was an American author
and social worker, known especially for her approach to family therapy and her
work with family reconstruction.</span>
Excellent customer service is very important because if they treat the customers badly then their company’s customers will slowly decrease
Answer:
A. Political
Explanation:
PESTEL analysis is an instrument used to analyze and monitor the macro economic environmental factors than can have an effect on the organization.
PESTEL is an acronym for
P - Political
E - Economic
S - Social
T - Technology
E - Environmental
L - Legal
Political Factor - This is all about the role government plays in the economy. This can include – government policy, political stability or instability in overseas markets, foreign trade policy, tax policy, labour law, environmental law, trade restrictions etc.
Studying this would enable organizations respond better to current trends and prepare better for future legislations.
Answer:
Disparate impact.
Explanation:
Types of Discrimination :
-DisparateTreatment. Defendant discriminates overtly against all members of protected class.
-Disparate Impact. Defendant’s apparently non-discriminatory practices result in disproportionately heavy impact on protected class.
Disparate Impact characteristics:
-Indirect discrimination
-Unequal consequences or results
-Decision rules with racial / sexual consequences
-Unintentional discrimination
-Neutral, color-blind actions
-Same standards, but different consequences for different groups
