Answer:
Service profit Chain model
Explanation:
A service profit chain model is a theory that explains how the job satisfaction of employees influences the profitability(or profit making) of a company through indirect means such as service quality, customer loyalty, among other things.
Cheers
Answer:
The correct answer is letter "B": The firm be able to charge the low-value customers a lower price than the higher-value customers.
Explanation:
Price discrimination is the practice by which producers charge different prices to different consumers based on factors such as<em> age, income or location</em> to mention a few. This differentiation in prices is always justified by producers with one of those factors otherwise the approach would be considered illegal.
Direct price discrimination<em> is carried out when the firm charges lower prices to an unfavored sector of the market keeping the regular price in sectors where income is higher.</em>
Answer:
B. Digital Technologies
Explanation:
The term that goes in the blank line is Digital Technologies. These technologies are various different electronic tools, systems, devices, and resources that allow the firm to generate, store, and process data. These devices and systems give the firms the ability to compete and have an edge over the bigger firms of the industry by using them in a unique and more effective way towards accomplishing their end-goal and improving the customer's experience.
Answer:
$50.47
Explanation:
Net present value is the present value of after-tax cash flows from an investment less the amount invested.
NPV can be calculated using a financial calculator
Cash flow in year 0 = - ($678 + $58 ) = -736
Cash flow in year 1 - 4 = $173
Cash flow in year 5 = $173 + $144
I = 8.1
NPV = 50.47
To find the NPV using a financial calculator:
1. Input the cash flow values by pressing the CF button. After inputting the value, press enter and the arrow facing a downward direction.
2. after inputting all the cash flows, press the NPV button, input the value for I, press enter and the arrow facing a downward direction.
3. Press compute
Answer:
a. He honors the battle in his address using the following words, ''Now we are engaged in a great civil war, testing whether that nation or any nation so conceived and so dedicated, can long endure. We are met on a great battle-field of that war.''
b. In his opinion the soldiers fought for freedom, equality and human rights.
Explanation:
The Gettysburg address was a short speech made by Abraham Lincoln on November 19, 1863 at the official dedication ceremony in Pennsylvania at the site of the battle field after the civil war. It was a declaration of freedom and independence and further cemented the soldiers sacrifice for equality and human rights.
He honored the battles by reiterating that the sacrifice made by the soldiers will not be in vain. This he does by saying that the soldiers themselves whether alive or dead have already consecrated the ground of battle and no further addition or detraction is needed. This meant that the battles itself was proof enough that the nation was ready for independence and justice.
Additionally, he also stated that the soldiers fought for freedom and the government for the people, by the people and of the people. This in other words means that the soldiers fought for democracy, where everyone is equal under the law. That equality and justice is the foundation upon which this newly independent nation has been built.
