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Elena L [17]
3 years ago
15

Only 3 days after the attacks of 9-11, Northwestern Mutual began providing death benefits to surviving families of the first res

ponders who were killed in the line of duty, although official death certificates had not yet been issued. Other insurance companies took months to a full year to process similar claims for their customers. In this example, Northwestern Mutual demonstrated the service quality of _____________, fill in the blank, to its customers.
Business
1 answer:
Luda [366]3 years ago
5 0

Answer:

Empathy

Explanation:

Empathy is the ability of a person of business entity to understand the thoughts, feelings, and emotions of their customers. It is the ability to personalise the customer's situation.

This makes the business go the extra mile in solving the customer's problem.

In this scenario Northwestern mutual felt the pain and understood the financial needs of the families of first responders during the 9-11 attack.

So without official death certificates they paid death benefits only 3 days after the attacks.

Other insurance companies however did not empathise with their customers and only paid death benefits some months to a year.

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In an assembly operation at a furniture factory, six employees assembled an average of 900 standard dining chairs per 5-day week
poizon [28]

I guess the correct answer is 30 chairs/worker/day.

Divide the output of 900 chairs by the inputs of 30 worker-days.

6 0
3 years ago
Why is it important to add images charts and graphs into reports? what is important to illustrate reports with visuals?
Maksim231197 [3]
Using visual aids in long reports, which shows a lot of numerical values seems a bit boring, which is why using graphs, charts or any other visual aids aids the audience, which will make it easier for them to review the content of the presentation at the same time, understanding it easily than reading long words and texts.
7 0
3 years ago
Read 2 more answers
Among fatal plane crashes that occurred during the past 55 ​years, 619 were due to pilot​ error, 85 were due to other human​ err
sergey [27]

Answer:

Relative Frequency = Observed value for each cell / Total frequency * 100

Cause                       Relative Frequency

Pilot Error                           619

Other human error             85

Weather                              574

Mechanical problems        566

Sabotage                            524

Total                                   2368

The total frequency is 2368

The calculation of the relative frequency distribution is

Cause                          Relative Frequency           Result

Pilot Error                         619/2368 * 100              26.14%

Other human error           85/2368 * 100               3.59%

Weather                            574/2368 * 100             24.24%

Mechanical problems      566/2368 * 100             23.90%

Sabotage                          524/2368 * 100             <u>22.13%</u>

Total                                                                          100%

Conclusion: The most serious threat to aviation safety is the Pilot error as it has the highest frequency. Pilot need to be more equipped with understanding and knowledge of how to deal with unexpected event i.e. turbulence, engine failure among others..

5 0
3 years ago
Ireland Corporation obtained a $40,000 note receivable from a customer on June 30, 2011. The note, along with interest at 6%, is
Paul [167]

Answer:

$39,220

Explanation:

The maturity value of the note receivable on June 30, 2012

= Principal + Interest

= $40,000 + $40,000 x 6%

= $40,000 + $2,400

= $ 42,400

The note is discounted on September 30, 2011. Time period remaining to go till maturity as on September 30, 2011

= 12 - 3 months ( July, Aug and Sep)

= 9 months.

Amount of deduction  

= $ 42,400 x 10% x 9/12

= $ 3,180

Finally, the Cash received by Ireland will be

= Maturity value - Discount

= $42,400 - $ 3,180

= $39,220

5 0
3 years ago
Activities of a central motor pool that provides and services vehicles for the use of municipal employees on official business s
Neko [114]

Answer:

c. Internal Service Fund

Explanation:

Internal Service Fund -

It refers to the sum of amount required to track the motion of any goods and services from one department to another , is referred to as internal service fund .

The amount spend on the internal service fund is used to determine the complete cost of providing the services and goods .

For example , maintenance is an example of the internal service fund .

Hence , from the given information of the question ,

The correct answer is c. Internal Service Fund .

4 0
3 years ago
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