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Elena L [17]
4 years ago
15

Only 3 days after the attacks of 9-11, Northwestern Mutual began providing death benefits to surviving families of the first res

ponders who were killed in the line of duty, although official death certificates had not yet been issued. Other insurance companies took months to a full year to process similar claims for their customers. In this example, Northwestern Mutual demonstrated the service quality of _____________, fill in the blank, to its customers.
Business
1 answer:
Luda [366]4 years ago
5 0

Answer:

Empathy

Explanation:

Empathy is the ability of a person of business entity to understand the thoughts, feelings, and emotions of their customers. It is the ability to personalise the customer's situation.

This makes the business go the extra mile in solving the customer's problem.

In this scenario Northwestern mutual felt the pain and understood the financial needs of the families of first responders during the 9-11 attack.

So without official death certificates they paid death benefits only 3 days after the attacks.

Other insurance companies however did not empathise with their customers and only paid death benefits some months to a year.

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Culture is a system of values and norms shared among a group of people and that when taken together constitute a design for livi
svlad2 [7]

Answer:

Note: We can see the organized table as attached as picture below

The following shows the matching of the given examples with their respective categories:

        Values                        Folkways                               Mores

Freedom               Japanese business etiquette         Theft

Role of women          Time orientation                         Use of alcohol

7 0
3 years ago
Activity-based costing uses one plantwide pool and numerous cost drivers departmental pools and a single cost driver. numerous c
kipiarov [429]

Answer:

numerous cost pools and numerous cost drivers

Explanation:

Costing is the measurement of the cost of production of goods and services by assessing the fixed costs and variable costs associated with each step of production.

In Financial accounting, one of the most widely used activity-based costing technique is the time-driven activity-based costing.

Time-driven activity-based costing (TDABC) avails business owners the opportunity of reporting their costs on an ongoing basis (real time) which give details about the various cost of doing business, as well as the time spent on them respectively.

Cost pool is simply the amount of money spent by a firm on a particular activity.

Generally, an activity-based costing uses numerous cost pools such as manufacturing cost or customer services and numerous cost drivers such as direct labor hours worked, number of changes used in engineering department, etc.

6 0
3 years ago
The budget of an economy is said to be in deficit when:
Sliva [168]
The answer is A because there is a loss of value of a countries with one or more foreign reference
6 0
3 years ago
Janet was willing to contribute $30 this year to her local college radio station. However, after learning that the radio station
trasher [3.6K]

Answer:

Free rider problem

Explanation:

A popular term that describes a situation when those who benefit from resources, or services offered to the community do not pay for them.

The free-rider problem usually occurs with goods or services which are non-restrictive like radio services.

Since Janet does not pay for the radio services and yet benefits from it, she is a free rider.

3 0
4 years ago
Question 8 (2 points)
KatRina [158]

Answer:

d) Application

Explanation:

Critical thinking can be defined as the ability of an individual to establish clear and reflective thinking on any subject, whose focus is on making their own decisions and finding out what they want to believe in, rather than just accepting what they see or it is heard as an absolute truth.

Therefore, the most appropriate alternative to this question, about what is the level of critical thinking achieved when you can remember

something you know about a subject, is the application level.

Applying information occurs when a person makes use of information previously learned and understood, therefore the application of information on a new subject, helps in transferring solutions from one problem to solving another problem.

7 0
4 years ago
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