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Elena L [17]
3 years ago
15

Only 3 days after the attacks of 9-11, Northwestern Mutual began providing death benefits to surviving families of the first res

ponders who were killed in the line of duty, although official death certificates had not yet been issued. Other insurance companies took months to a full year to process similar claims for their customers. In this example, Northwestern Mutual demonstrated the service quality of _____________, fill in the blank, to its customers.
Business
1 answer:
Luda [366]3 years ago
5 0

Answer:

Empathy

Explanation:

Empathy is the ability of a person of business entity to understand the thoughts, feelings, and emotions of their customers. It is the ability to personalise the customer's situation.

This makes the business go the extra mile in solving the customer's problem.

In this scenario Northwestern mutual felt the pain and understood the financial needs of the families of first responders during the 9-11 attack.

So without official death certificates they paid death benefits only 3 days after the attacks.

Other insurance companies however did not empathise with their customers and only paid death benefits some months to a year.

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Which of the following is used by a seller to deceive a buyer? a. Bait and switch b. Contest c. Display d. Introductory offer Pl
Inessa [10]

That which is used by a seller to deceive a buyer is: a. Bait and switch

Bait and switch is a tactic that is used by entrepreneurs to attract customers. They tell them to purchase a good at a low price.

However, when they come to buy, they are encouraged to buy a good that costs more.

So, in this way, the bait and switch tactics is used by sellers to deceive the buyers.

Learn more about the bait and switch tactics here:

brainly.com/question/981097

3 0
2 years ago
Cassandra's Boutique has 2,100 shares outstanding at a market price per share of $26. Sally's has 3,000 shares outstanding at a
Schach [20]

Answer:

E. $60,500

Explanation:

The value of Cassandra's Boutique to Sally's = Cash paid for the acquisition + Incremental cost = $58,000 + $2,500 =  $60,500

Therefore, the value of Cassandra's Boutique to Sally's is $60,500.

7 0
3 years ago
You are the newly assigned project manager for the James Madison construction project. To what document should you look for auth
Ipatiy [6.2K]

Answer:

The project Charter.

Explanation:

A project charter is a structured, generally short documents that outlines the project as a whole — including what the goals are, how it will be implemented, and who are the stakeholders. It is a crucial ingredient of project planning, since it is used throughout the life cycle of the project.

7 0
3 years ago
people on here are tr0lling so I'm giving fr33 points to people who have been tr0lled, have a nice day. :)​
eimsori [14]

Answer:

thx

Explanation:

4 0
2 years ago
Read 2 more answers
Setrakian Industries needs to raise $83.3 million to fund a new project. The company will sell bonds that have a coupon rate of
SOVA2 [1]

Answer:

The question is missing the options, which can be found in the attached.

The number of bonds necessary to raise the funds is 46,009

Explanation:

First of all, I calculated the price at which would be issued using the pv formula in excel, which =pv(rate,nper,pmt,fv)

rate is the yield to maturity divided by 2 because it is semi-annual payment

nper is 30 years multiplied by 2

pmt is the semi-annual coupon payment

fv is the $2000 payable on maturity

Find attached.

Download xlsx
7 0
2 years ago
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