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Otrada [13]
4 years ago
10

Write down a list of potential satisfiers in financial services and then a list of dissatisfiers. what would be the benefits to

the financial institution of eliminating or reducing the dissatisfiers? ​
Business
1 answer:
zlopas [31]4 years ago
7 0

Answer:

Satisfiers are things which would motivate one to purchase a service or retain a service provider or keep a job. Dissatisfiers are things which do the opposite.    

Explanation:

In the financial services sector, the list of Satisfiers are:

  • Attentiveness
  • Speed of service,
  • Care and
  • Helpfulness

Dissatisfiers are:

  • Lack of integrity
  • Unreliability,
  • Sluggishness,
  • Irritable attitude

Benefits of eliminating dissatisfiers to the financial institution are:

  1. Happier customers
  2. Increased bottom line (happy customers tell each other why they are happy and that always attracts other customers who would like to experience the value they are getting.
  3. Increased Customer Lifetime Value
  4. Increased Brand Equity

Cheers

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True or false: revenue is recorded when services are performed, whereas deferred revenue is recorded when cash is received from
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<h3>What is revenue?</h3>

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2 years ago
A commenced his cloth business on 1st April, 2018 with a capital of ₩30,000. On 31st March 2019, his assets were worth ₩50,000 a
marysya [2.9K]

Answer:

Profits = ₩10,000

Closing Capital = ₩40,000

Explanation:

Let's note down the given information at first.

  • Opening capital = ₩30,000
  • Worth of assests after 1 year = ₩50,000
  • Liabilities = ₩10,000

Now,

Profits

= (Worth of assets after 1 year - Liabilities)  - Opening capital

= (₩50,000 - ₩10,000) - ₩30,000

= ₩10,000

Next, let's find the closing capital

= Assets - Liabilities

Assets                ₩50,000

Liabilities              ₩10,000

\rule{150pt}{1pt}

Closing capital      ₩40,000

\rule{150pt}{2pt}

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