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Otrada [13]
4 years ago
10

Write down a list of potential satisfiers in financial services and then a list of dissatisfiers. what would be the benefits to

the financial institution of eliminating or reducing the dissatisfiers? ​
Business
1 answer:
zlopas [31]4 years ago
7 0

Answer:

Satisfiers are things which would motivate one to purchase a service or retain a service provider or keep a job. Dissatisfiers are things which do the opposite.    

Explanation:

In the financial services sector, the list of Satisfiers are:

  • Attentiveness
  • Speed of service,
  • Care and
  • Helpfulness

Dissatisfiers are:

  • Lack of integrity
  • Unreliability,
  • Sluggishness,
  • Irritable attitude

Benefits of eliminating dissatisfiers to the financial institution are:

  1. Happier customers
  2. Increased bottom line (happy customers tell each other why they are happy and that always attracts other customers who would like to experience the value they are getting.
  3. Increased Customer Lifetime Value
  4. Increased Brand Equity

Cheers

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Negative transfer is said to have occurred when: a. A trainee dislikes the training sessions b. A trainee's performance declines
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Answer: B) a trainee's performance declines after training

Explanation: Negative transfer occurs when previous learning hinders further learning. It is best defined as the interference of previous knowledge with new ones, wherein the new set of knowledge could hurt the performance of a new often related knowledge. A typical example could be changing from a right-handed to a left-handed wheel drive or from a manual to an automatic transmission. Negative transfer usually is problematic during the early stages of learning a new task but with experience, learners can correct the effects of negative transfer.

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Josh is 32 years old. After graduating with a bachelor's degree, he worked for a financial organization for seven years and rece
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Answer:

a career transition        

Explanation:

In simple words, a career transition refers to the process under which an individual changes his or her job or profession etc. Such transition could be done by changing jobs in the same job sector such as one start selling pizzas instead of burgers. On the other hand, some individual changes their occupations drastically, for instance, a doctor starts a burger shop by arranging his or her own capital.  

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3 years ago
Kat is willing to pay $900 for 25 bottles of grape wine. The market price of 15 boties of grape wine is $390. Because of an incr
Doss [256]

Answer:

Answer explained below

Explanation:

decrease in consumer surplus = 0.5(initial number of bottles - final number)*(final price-initial price) + (final price-initial price)*(final number)

where initial number of bottles = 25

final number of bottles = 15

initial price = $390

final price = $390

substituting these values, we have

- decrease in consumer surplus = 0.5(25-15)(450-390) + (450-390)15 = 1200

Consumer surplus decreases by 1200

- Consumers will buy the good as long as marginal benefit is greater than or equal price.

Thus quantity demanded will be 2 from the table

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5 0
4 years ago
Problem 16-17 Firm Value [LO2] Change Corporation expects an EBIT of $25,000 every year forever. The company currently has no de
PolarNik [594]

Answer and Explanation:

The computation is shown below:

a. The current value of the company is

As it is mentioned that the company has no debt that means it is unlevered firm that is equivalent to unlevered value of the company  

Unlevered value of the firm =  Vu  

Vu = EBIT ×  (1 - tax rate ) ÷ unlevered Cost of Equity

= EBIT × (1 - tax rate ) ÷ R0  

= $25,000  ×  (1 -  0.22 ) ÷ 12%  

= $162,500  

b-1.

The computation of the value of the firm in the case when the value of the firm is equivalent to 50% of unlevered value

VL = Vu + Borrowing × tax rate  

where,  

Debt = borrowing = 50% × unlevered value of company  

Debt = borrowing = 50% x Vu  

So,

VL = Vu + Borrowing x tax rate  

VL = $162,500 + ($162,500 × 50%) × 22%  

= $162,500 + $17,875  

= $180,375  

b-2.

The computation of the value of the firm in the case when the value of the firm is equivalent to 100% of unlevered value

Levered value of the firm VL  

VL = Vu + Borrowing × tax rate  

Debt = borrowing = 100% × unlevered value of company  

Debt = borrowing = 100% × Vu

So,    

VL = Vu + Borrowing x tax rate  

= $162,500 + ($162,500 × 100%) × 22%  

= $162,500 + 35,750  

= $198,250  

C.1.

The computation of the value of the firm in the case when the value of the firm is equivalent to 50% of the levered value

VL = Vu + Borrowing × tax rate  

= Vu + (VL × 50%) × tax rate  

VL = Vu + (VL × 50%) × 22%  

VL = Vu + 0.11 VL  

VL - 0.11 VL = 162,500  

0.89 VL = 162,500  

VL= 182,584.27  

C.2.

The computation of the value of the firm in the case when the value of the firm is equivalent to 100% of the levered value  

Levered value of the firm VL  

VL = Vu + Borrowing x tax rate  

VL = Vu + (VL × 100%) × tax rate  

= Vu + (VL × 100%) × 22%  

= Vu + 0.22 VL  

VL - 0.22 VL = 162,500  

0.78 VL = 162,500  

VL= $208,333.33

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