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Otrada [13]
3 years ago
10

Write down a list of potential satisfiers in financial services and then a list of dissatisfiers. what would be the benefits to

the financial institution of eliminating or reducing the dissatisfiers? ​
Business
1 answer:
zlopas [31]3 years ago
7 0

Answer:

Satisfiers are things which would motivate one to purchase a service or retain a service provider or keep a job. Dissatisfiers are things which do the opposite.    

Explanation:

In the financial services sector, the list of Satisfiers are:

  • Attentiveness
  • Speed of service,
  • Care and
  • Helpfulness

Dissatisfiers are:

  • Lack of integrity
  • Unreliability,
  • Sluggishness,
  • Irritable attitude

Benefits of eliminating dissatisfiers to the financial institution are:

  1. Happier customers
  2. Increased bottom line (happy customers tell each other why they are happy and that always attracts other customers who would like to experience the value they are getting.
  3. Increased Customer Lifetime Value
  4. Increased Brand Equity

Cheers

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Adaptive selling and consultative selling are the two common types of the Blank______ presentation format.
Citrus2011 [14]

Adaptive selling and consultative selling are the two common types of the need-satisfaction presentation format.

<h3>What is adaptive selling and consultative selling?</h3>

Every person is unique, as are the circumstances surrounding the sale of any product. A selling technique that is used according to the situation that is all customized by involving or adapting to the customer's communication style is known as adaptive selling.

In the consultative selling technique, the focus of the salesman is not on the number of products that are being sold out. The main focus is on the availability of solutions that are tailored to the customer's needs. In this type of selling, a salesman learns more about a customer's needs in a better and more effective way.

Therefore, adaptive selling and consultative selling are the two common types of the need satisfaction presentation format.

Learn more about adaptive selling from here:

brainly.com/question/14264690

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7 0
1 year ago
The symbol in flow-charting that is used to mark the point in the process where the analysis skips to another common point of th
Nostrana [21]

<u>Full question:</u>

The symbol in flowcharting that is used to mark the point in the process where the analysis skips to another common point of the process is called:

a. Terminator icon

b. Line connector icon

c. Connector icon

d. Process icon

<u>Answer:</u>

The symbol in flow-charting that is used to mark the point in the process where the analysis skips to another common point of the process is called connector icon

<u>Explanation:</u>

Connector Symbol Symbolizes that the flow proceeds where an equal symbol has been assigned. Connector symbols perform it more accessible to combine flowcharts that traverse many pages. A loop may, consists of a connector where controller first begins, processing steps, a qualified with 1 arrow exiting in the loop, and one running back to the connector.

Off-page connectors are often employed to imply a connection to a  process carried on another sheet. Connectors are regularly labeled with capital letters to dispense coordinating jump points.

4 0
3 years ago
Assume that interest rates on 20-year Treasury and corporate bonds with different ratings, all of which are noncallable, are as
Elina [12.6K]

Answer:

The question is missing the options which are below:

A Real risk-free rate differences.  

B Tax effects.  

C Default risk differences.  

D Maturity risk differences.  

E Inflation differences.  

The correct answer is option C,default risk differences.

Explanation:

Default risk is the increase in return given to an investor to compensate the investor for the likely losses that may arise due to the inability of the borrower to make funds available to the investor on the maturity date or even in required amount.

Different debt instruments have different default risk depending on their credit rating as rated by international rating agencies.Such rating is a function of many factors,which includes:

Balance sheet position

Profitability

Liquidity strength of the company

Macro-economic factors and some others.

Liquidity refers to the ability of the company to settle obligations such as repayment of bonds and interest  when due.

Invariably,liquidity has a higher impact in determining credit rating as well as default risk of an instrument.

3 0
2 years ago
Revenue and expense data for Innovation Quarter Inc. for two recent years are as follows: Current Year Previous Year Sales $4,00
Ierofanga [76]

Answer:

See explanation section

Explanation:

See the image below

8 0
3 years ago
Kremena's bank account earns 4.5% simple interest. How much must she deposit in the account today if she wants it to be worth $1
12345 [234]

Answer:

$1,101.32

Explanation:

Simple interest accounts balances are calculated using the following formula

A = P ( 1 + rt)

where:

A = final account balance

P = starting balance

r = interest rate (annually) percentage divided by 100

t = years

Therefore, we can plug in the values provided in this formula and solve for P which would be the amount that Kremena needs to deposit.

1,250 = P ( 1 + (0.045 * 3))

1,250 = P * 1.135  ... divide both sides by 1.135

1,101.32 = P

Finally, we can see that Kremena would need to deposit a total of $1,101.32 to have the amount that she wants after 3 years.

4 0
2 years ago
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