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Otrada [13]
3 years ago
10

Write down a list of potential satisfiers in financial services and then a list of dissatisfiers. what would be the benefits to

the financial institution of eliminating or reducing the dissatisfiers? ​
Business
1 answer:
zlopas [31]3 years ago
7 0

Answer:

Satisfiers are things which would motivate one to purchase a service or retain a service provider or keep a job. Dissatisfiers are things which do the opposite.    

Explanation:

In the financial services sector, the list of Satisfiers are:

  • Attentiveness
  • Speed of service,
  • Care and
  • Helpfulness

Dissatisfiers are:

  • Lack of integrity
  • Unreliability,
  • Sluggishness,
  • Irritable attitude

Benefits of eliminating dissatisfiers to the financial institution are:

  1. Happier customers
  2. Increased bottom line (happy customers tell each other why they are happy and that always attracts other customers who would like to experience the value they are getting.
  3. Increased Customer Lifetime Value
  4. Increased Brand Equity

Cheers

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The penalty for a substantial understatement is triggered when ____
zysi [14]

Answer:

The correct answer is A

Explanation:

A substantial understatement may occur when tax return is understated by an amount greater than 10% of the tax required to be shown on the tax return.

Example: If a tax payer that is suppose to report a $6000 tax due and choose to report a $2000 instead, to know if a penalty will be charged or not it has to be greater than 10% of the amount which is suppose to be reported (i.e $6000 x 10% = 600) . therefore in the case shown above the penalty will be applied

3 0
3 years ago
A citizen in a developing country with a currency policy of convertibility on the current account could engage in all of the fol
masha68 [24]

Answer: purchase foreign currency in order to purchase a U.S. treasury bond.

Explanation:

Currency convertibility has to do with the degree in which the domestic currency of a particular country can be converted into the currency of another country.

Therefore, a citizen in a developing country with a currency policy of convertibility on the current account could engage in the purchase foreign currency in order to purchase a U.S. treasury bond.

3 0
3 years ago
Mobile phones have evolved from devices intended to place and receive phone calls into handheld multimedia communications device
Bumek [7]

Answer: creeping featurism

       

Explanation: Creeping featurism is a slang used for the term feature creep. It refers to the problem faced by the consumers due to continuous addition of features in an existing product. These addition make the product more complex and hard to use for the users.

In the given case, some customers of mobile phone have a belief that the new features added to the phones have made it complex and less reliable.

     Thus, we can conclude that the given case is an example of creeping featurism.

7 0
3 years ago
A growing perpetuity is currently valued $6,225.81. The next annuity payment will be $386 and the discount rate is 9 percent. Wh
viva [34]

Answer:

2.8%

Explanation:

The formula to calculate value of a perpetuity is as follow:

V = Annuity payment in year 1 / (r-g)

V: Value of the perpetuity

r: Discount rate

g: Growth rate (missing value)

By inputting numbers into the formula, we have:

6225.81 = 386 / (0.09 - g)

--> g = 2.8%

3 0
3 years ago
A company uses the departmental overhead rate method. Total overhead costs are $5,000,000. Of this total, the machining departme
AleksAgata [21]

Answer:

Allocation rate Machining= $50 per machine hour

Explanation:

Giving the following information:

Estimated Machining cost= $4,000,000

Estimated Number of machine hours= 80,000

<u>To calculate the allocation rate for the Machining department, we need to use the following formula:</u>

Allocation rate Machining= total estimated costs for the period/ total amount of allocation base

Allocation rate Machining= 4,000,000 / 80,000

Allocation rate Machining= $50 per machine hour

4 0
3 years ago
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