Answer:
d. by increasing their customer knowledge and leveraging that information to improve customer experience
Explanation:
Consumers are at the heart of all businesses as they are the ones who our product are targeted. They purchase these goods and the company makes profit. Therefore, it is paramount for businesses to identify their target consumers in other to understand their preference and serve them accordingly. With data analytics, a consumers purchase history, likes and viewed products may be used to improve relationship between consumers and service providers. Once a consumer's preference is anlysed using data, then this is leveraged to improve the kind of service offered to such consumer leasing to better consumer experience.
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Answer:
D customer relations
Explanation:
A sales process is a term that describes a set of predetermined undertakings in which a salesperson perform in order to engage and put up with prospective buyer right from the first stage which is pre-approach to a closed sale.
The sale process involves the following steps:
1. Pre-approach
2. Approaching the customer
3. Determining the needs of customers
4. Introducing the product
5. Handling questions and objections
6. Closing the sale
7. Recommendation selling
8. Encouraging and follow up.
Hence, all the steps involved in the sales process deals with CUSTOMER RELATIONS. Therefore, the right answer is option D.
Answer : A Formula is a method, statement, or procedure for achieving something, especially reconciling different aims or positions. A function is an activity or purpose natural to or intended for a person or thing. The difference between the two is a function is a piece of code that executes a predefined calculation, while a formula is something you create yourself.
