The answer to your question is the lobbyists. They are the people who represent interest groups to legislators. The lobbyist's role is to try to influence a government official's decision specifically legislators or the members of the regulatory agencies.
Primary groups are small groups that are made of very close people often family members,peers or environmental associations.
The groups maintains control over each other through existence of shared values and concern for one another. primary groups are held together by shared values,norms and shared responsibility for each other. these values can range from friendship,intimacy to environmental goals.
According to the gaps model of service quality, Kevin's beliefs can be best described as <u>customer expectations</u>.
What is Gap's Model?
Product Managers from all sectors can utilize SERVQUAL (service quality gap model), a technique for measuring service quality gaps. Identifying gaps between client expectations and the actual services offered at various levels of service delivery is the goal of this model.
5 gaps in service quality model:
The five gaps in the service quality gap model are Knowledge, Policy, Communication, Delivery, and Customer. The five gaps model of service quality is known as the Gap model. The gap model of service quality analyzes gaps and problems between organizations and their customers.
Learn more about the Gaps model here:
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the answer is all of the above :) hope this helps!!
Answer:
The Natural Environment.
Explanation:
Ecover developed an eco friendly packaging,eliminated many potentially harmful chemicals form their products.They also improved their production system to reduce waste.This shows that the Ecover really care about the environment.The social responsibility Ecover is addressing is caring about the natural environment.