I think you forgot to write your question...
This was at the begining of the age of the industrialisation, factory work was very harsh, workers had to live in a very small and crowded space, many weren't insured and didn't get enough money for working 12 or more hours a day.
I think the answers are 10= essence 11= A 12= B 13 = C
The pardoner is the last pilgrim to be portrayed in the prologue. His estate belongs to the court of Rome. This gentle pardoner is thought to be worthy of respect; "He had a scholarly look" and "He was an honest person." Nevertheless, his pretension not to care for riches and his being "an unethical man" oppose the positive idea created. The inference that can be made from the excerpt is that he was an unethical man.
