Question

Jordan visited a sporting goods shop. The salesperson knew that he had a fear of bugs and used this fear to sell him extra camping gear. This is an example of _____.

Answer 1

Answer:

Deceptive sales technique

Explanation:

Based on the information provided within the question it can be said that what the salesperson did in this scenario is an example of a Deceptive sales technique. This term refers to when a salesperson pushes a product or service on a customer with high-pressure by appealing to that individuals potential fears, greed, or vanity in order to convince them on purchasing the product. Exactly what the salesperson did to Jordan.

Answer 2

Answer: Deceptive trade practices

Explanation:

Deceptive Trade practices refer to the activity of misinforming and misleading customers in order for the seller or service provider to make sales.

There are several deceptive trade practices and some of them include:

*** Stating that the goods being sold are of a particular quantity or standard when they are definitely not.

*** Convincing potential customers that certain goods are new when they are already altered or previously used by someone else.

*** Deliberately using deceptive representations of the birth place of certain goods.an example is having a label on a product that states that it was produced in Germany when it was actually made in New Zealand.

***Selling off goods as those of another

***Claiming that certain services or goods possess qualities, benefits, ingredients or abilities thay they never had.

*** Using coercive means to force one into buying against one's wish. This is commonly referred to as high pressure sales.

*** Taking advantage of emergencies and certain circumstances to force patronization of the seller's goods/services. A good example is a seller of antiseptics persuading locals and residents of an area that is currently experiencing viral disease outbreak to purchase his goods in very large quantities so as to reduce chances of getting infected

Therefore, the salesperson's ability to use his prior knowledge of Jordan's fear of bugs to sell him extra camping gear is an example of DECEPTIVE TRADE PRACTICES