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nydimaria [60]
3 years ago
15

Luci has worked as a customer service representative for two years. She believes that this job has improved her ability to cope

with a variety of stressful situations and is confident in her ability to do so. Luci is exhibiting which of the following personality traits?
Business
1 answer:
vichka [17]3 years ago
7 0

Answer:

<em><u>Self-efficacy.</u></em>

Explanation:

Self-efficacy at work is a personality trait that impacts the attitude employees will take when performing challenges and tasks in an organization.

When the level of self-efficacy is high, employees are self-motivated to commit more and more deeply to their work, setting goals and objectives to achieve complex tasks, which are seen as results of personal effort and overcoming.

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