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SSSSS [86.1K]
3 years ago
15

For which customer relationship group should a company make continuous relationship investments to​ delight, engage,​ retain, an

d grow​ them?
Business
1 answer:
harkovskaia [24]3 years ago
4 0
I believe the answer is customer satisfaction.
Customer satisfaction refers to the level of satisfaction that a customer is experiencing when it comes to a certain company or their product. So it is vital that companies keep their customers happy if they want them to continue buying their products.
You might be interested in
Wetherald Products, Inc., has a Pump Division that manufactures and sells a number of products, including a standard pump that c
Ad libitum [116K]

Answer:

$120 per unit

Explanation:

The computation of minimum acceptable transfer price is shown below:-

If the division of the transferor does not have spare capacity, the minimum transfer price is equal to variable cost per unit and the contribution margin per unit

Minimum transfer price = Variable cost per unit + (Selling price to outside customers - Variable cost per unit)

= $72 + ($120 - $72)

= $72 + $48

= $120 per unit

Therefore for computing the minimum transfer price we simply applied the above formula.

5 0
3 years ago
9) A firm is selling two products, chairs and bar stools, each at $50 per unit. Chairs have a variable cost of $25, and bar stoo
Ksivusya [100]

Answer:

Ans.

a) BEP (units) =727; BEP($)= $36,350

b) BEP (units) =690; BEP($)=$34,500

Explanation:

Hi, in order to find the break even point in units, we have to use the following equation in both cases.

BEP(Units)=\frac{Fixed Costs}{(AveragePrice-Average VariableCost)}

Since the sales mix is different in both scenarios, let´s find the average variable cost for a) (notice that there is no need to find the average price because both, the stool and the chair have the same price)

AverageVariableCost=25*\frac{1}{2} +20*\frac{1}{2} =22.5

Now, the fraction aside each of the price is 1/2 in both cases, because the sale mix 1:1 means that the company makes 1 stool for every chair it makes, in fraction that is, for every 2 items that the company makes, 1 is a stool (1/2) and 1 is a chair (1/2).

So, our BEP in units is:

BEP(Units)=\frac{20,000}{(50-22.5)} =727

BEP(Dollars)=727*50=36,350

That means that the company has to make 727 units, which 363 are chairs and 364 are stools (you could say 364 chairs and 363 stools too, because we are heavily rouding numbers). This is represented in $36,350 in sales.

Now, for b), our average cost is:

AverageVariableCost=25*\frac{1}{5} +20*\frac{4}{5} =21

As you can see, the fraction changed, that is because of the new sales mix of 1:4, that is: the company makes 4 stool for every chair it makes, in fraction that is, for every 5 items that the company makes, 4 are a stools (4/5) and 1 is a chair (1/5).

Now, let´s find our new BEP in units and dollars.

BEP(Units)=\frac{20,000}{(50-21)} =690

BEP(Dollars)=690*50=34,500

That means that the company has to make 690 products, which 138 are chairs and 552 are stools. This is represented in $34,500 in sales.

Best of luck.

5 0
3 years ago
Moody Corporation uses a job-order costing system with a plant wide overhead rate based on machine-hours. At the beginning of th
natita [175]

Answer:

1. 9.50 per machine hour

2.  $1,040

3. $37,000 ; Increase

Explanation:

1. Fixed predetermine overhead rate:

= Fixed manufacturing overhead cost ÷ Machine-hours required

= 650,000 ÷ 100,000

= 6.5 per machine hour

Variable predetermine overhead rate = 3 per machine hour

Total predetermine overhead rate:

= Fixed predetermine overhead rate + Variable predetermine overhead rate

= (6.5 + 3)

= 9.50 per machine hour

2. Total manufacturing cost:

= Direct material + Direct labor + Manufacturing overhead

= $450 + $210 + (40 × 9.5)

= $450 + $210 + $380

= $1,040

3. Applied overhead:

= Total machine hours × Total predetermine overhead rate

= 146,000 × $9.50

= $1,387,000

Actual overhead = $1,350,000

Over applied overhead:

= Applied overhead -  Actual overhead

= $1,387,000 - $1,350,000

= $37,000

If this amount were closed out entirely to cost of goods sold then net operating income will be increase.

3 0
3 years ago
True or false: If the steps in a step-variable cost behavior pattern are large, the step-variable cost function may be approxima
Hitman42 [59]

The statement in the question is : FALSE

<h3>What is a step-variable cost ?</h3>

A step variable cost is a type of cost that varies with the level of activity, but is incurred at discrete points and it involves large changes. Hence If the steps in a step-variable cost behavior pattern are large, the step variable cost function cannot be approximated by a variable cost function without loss in accuracy because  the variable cost behavior pattern is directly proportional to the variable cost function.

Hence we can conclude that The statement in the question is : FALSE

Learn more about step-variable cost : brainly.com/question/17061986

#SPJ1

6 0
2 years ago
If a company creates and maintains a culture that encourages employees to bring new ideas into the company, it is most likely to
mrs_skeptik [129]

Answer: Option E

Explanation: Differentiation strategy refers to the strategy which a company uses to introduce a unique kind of product to the market so that a separate customer base could be prepared. This strategy is implemented to get competitive advantage over the others.

In the given case, company is encouraging its employees to bring new ideas. Hence they want some innovation for the betterment of the company.

Hence we can conclude that the company is using differentiation strategy.

3 0
4 years ago
Read 2 more answers
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