Explanation:
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I would guess that the posture would be answer B. Awkward. Because it sounds like of like the person is slouching.
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If this is a true or false question, the answer would be true. There are reasons why an insurance needs to be verify as to know the details of the patient especially the current ones and if the patient is covered with the insurance. Information like the name, date of birth,current address and insurance information with the card are all vital.