Question

Brandon walked out of a team meeting with the understanding that none of the team could take vacation time for the next month. What was actually stated in the meeting was that the project was under a strict deadline, and an employee would need to have their part finished before taking vacation time. This is an example of which barrier to effective communication?
A) Bias
B) Lack of trust
C) Lack of engagement
D) Filtering

Answer 1

Answer:

D) Filtering

Explanation:

Filtering is the act of hearing what one expects or wants to hear instead of what was actually stated. In this case, Brandon assumed none of the team could take vacation time for the next month while what was really said is that only one employee would need to have their part finished before taking vacation time.

The answer is D) Filtering