1.By creating a comfortable environment.  This would include  
warm, bright colors, and space free of distractions.  The environment needs to be a place  where the patient feels and has the ability to have confidentiality.
2.By attentively listening.  People know when others are not  listening.
3.I
s to be professional.  This means to speak, look, and act like you  know what you are doing and you have your background information gathered about the  patient before greeting the patient. You have to be neatly dressed and have your hair done  neatly.  Keep your workspace clean and organized.
4.I
s to ask open-ended questions.  Ask questions that require  patients to respond with their own words and descriptions.  Only asked closed-ended  
questions to get more specific details, like to find out when a female patient last had their  menstrual cycle or if the female patient is still menstruating.
5.Is to set eye level with the patient and maintain eye contact (if  culturally accepted). By being face to face with the patient it will make them feel like you are  on the same level as them, you are no better or worse than them.  
This will also help you  
build rapport with the patient
 
        
             
        
        
        
Answer:
Metabolic wastes or excretements are substances left over from metabolic processes (such as cellular respiration) which cannot be used by the organism (they are surplus or toxic), and must therefore be excreted. 
This is what i found out i hope this is a good enough answer!! :P
 
        
             
        
        
        
Answer: Be organized and understand what you want to do and what you can do 
Explanation:
Schedule your time in a way where you are satisfied and you can achieve with ease, don't make your schedule what you want to achieve and be successful with, schedule with things that you can do, don't do more than you can handle.