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Valentin [98]
3 years ago
13

Key performance indicators are the metrics a company uses to evaluate progress toward critical success factors. Which of the bel

ow represents a key performance indicator?
A. Create high-quality products
B. Reduce product costs
C.Percentage of help desk calls answered in the first minute
D. Hire the best business professionals
Business
1 answer:
Lemur [1.5K]3 years ago
3 0

Answer:

Answer is C

Explanation:

Key performance indicators are sets of quantifiable measures used to evaluate how effectively an organization is achieving its key organizational objectives.

The keyword here is "quantifiable".

Therefore, recording the percentage of help desk calls answered in the first minute helps to know just how effective the company is probably helping its customers have great experience or easy usage of its products or services by the number of customers calls answered to, or how effective the customer service is.

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Amy takes her car to Better Fix-It, Inc., which repairs the car and bills Amy for $500. Amy writes out a check drawn on Capital
meriva

Answer:

Explanation:

I believe the answer is A

8 0
3 years ago
Finch Company began its operations on March 31 of the current year. Finch has the following projected costs: April May JuneManuf
Juli2301 [7.4K]

Answer:

Total cash expense= $181,675

Explanation:

Giving the following information:

Manufacturing cost:

April= $155,800

May= $190,300

Insurance is not paid in May.

Property tax is paid in November.

Depreciation is not a cash expense.

<u>Total cash payment May:</u>

Manufacturing cost May= 190,300*0.75= 142,725

Manufacturing cost April= 155,800*0.25= 38,950

Total cash expense= $181,675

4 0
3 years ago
Exercise 18-12 Computing sales to achieve target income LO C2 Blanchard Company manufactures a single product that sells for $31
photoshop1234 [79]

Answer:

The unit sales to earn the target income is 9,000 units

Explanation:

Annual income=Total sales-total expenses

where;

Annual income=$1,550,000

Total sales=Cost per unit sales×number of units sold (n)=(310×n)=310 n

Total expenses=Variable cost+annual fixed cost

Total expenses=(248×n)+992,000

Total expenses=248 n+992,000

Replacing;

1,550,000=310 n-(248 n+992,000)

1,550,000=310 n-248 n-992,000

310 n-248 n=1,550,000-992,000

62 n=558,000

n=558,000/62

n=$9,000

The unit sales to earn the target income is 9,000 units

3 0
3 years ago
The income statement shows the difference between a firm's income and its costs--i.e., its profits--during a specified period of
Aloiza [94]

Answer:

True.

Explanation:

‘Cash Flow Statement’ is one of major financial statement that indicates the inflow and outflow of cash along with the reasons by categorizing each cash transaction in three activities i.e., operating, investing or financing activity. Non-cash transactions are not considered while preparing a cash flow statement.

The cash flow from operating activities is generally more than the net income after taxes.

The cash flow from operating activities includes only the cash transactions relating to the operations of the business. It ignores the non-cash transactions. On the other hand, net income is derived after deducting all the expenses (paid or unpaid) from the revenue earned, pertaining to a particular period.

Example: Depreciation expense is a non-cash transaction. It is treated as follows:

While calculating cash flow from operating activities, depreciation expense is ignored (added back to the net income) as it is a non-cash transaction.

On the other hand, depreciation expense pertaining to the accounting period is deducted from revenue to calculate net income after taxes.

Thus, the cash flow from operations is generally more than the net income after taxes.

5 0
3 years ago
ABC Manufacturing employs some of the top professionals in its field, and because of their skills and experience, ABC is highly
andrew-mc [135]

Answer:

competitive advantage

Explanation:

A competitive advantage is the ability of a company to perform better than its competitors based on a unique value it offers to consumers. For example exclusive access to a resource, low pricing of same goods with competitors, highly skilled labour, geographic location, and brand recognition.

ABC manufacturing employs top professionals, so it is leveraging on its highly skilled labour to get competitive advantage in the industry.

5 0
3 years ago
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