Question

A large bureaucratic organization is about to undertake a massive change in the way they do business. These changes will include redesigning processes, reward systems, and managerial selection and training. It is believed that these changes will ultimately create a more efficient, effective, and profitable company. The organizational culture is also expected to eventually shift. The senior leaders in the organization have studied the general model for managing resistance to change and believe that they are prepared for the situation. Which of the following is a direct way to help employees recognize that their old ways are obsolete?A. Induce fear among employees by bombarding them with facts related to the organization's performance.
B. Tell them that they will be punished severely if they do not switch to the new ways from the obsolete old ways.
C. Pin the blame for the organization's poor performance directly and entirely on the workers.
D. Discuss the negative consequences of the old ways by comparing the organization's performance to that of its competitors.
E. Show the employees the new way to perform their job without consulting them.

Answer 1

Answer:

D

Explanation:

Discuss the negative consequences of the old ways by comparing the organization's performance to that of its competitors. By discussing the negative consequences you put a desire in the employees to want a solution for the way forward and by highlighting the performance of the organization pitch against the competitors it will provoke a desire to want to be better.