The most appropriate answer is d. marketing. By developing and maintaining good relationships with customers, businesses can benefit by getting 'free' marketing or advertising. Real customers who are satisfied with a particular product or service are better able to convince potential customers. Businesses benefit in this way by improving the visibility of their brand.
Answer:
Roger used the technique of "responding to every concern by the customer" for building positive customer relations.
Explanation:
Building up strong customer relationships includes following techniques:
- Communication which means inquiring customer needs and wants, listening to them, providing them information.
- Exceeding Customer Expectations
- Providing Value in the form of quality products and services
- Responding to every concern which means taking each and every question, doubts or concerns of a customer seriously and providing them with the required information.
In the given case, the moment Roger knew that he wasn't sure of the information asked for, he immediately rang up his superior to get the exact correct information so as not to disappoint the customer.
This technique relates to responding to every concern by a customer.
Answer:
c. technological advances
Explanation:
The most effective means of increasing productivity and overcoming economic crisis in the Late Middle Ages came from increasing the efficiency of workers and providing workers with better tools
Answer:
c
Explanation:
ur multiplication is involved
