A shortsighted view of customer interaction shows that: You should figure that a customer calls or comes in, service is provided and then the customer goes away
Shortsighted view customer interaction refers to the way we describe an ideal customer interaction in a simplistic way.
Every good sales person have been trained to spot what the customer need and how to influence that customer to choose the product that will bring the most profit to the business.<span />
Answer:
d. internal recruitment
Explanation:
Internal recruitment is a human resources strategy that seeks to fill vacant job positions from the existing workforce. In internal recruitment, existing employees are given priority whenever a senior position becomes available. The business will usually request qualified and willing employees to apply for the job. The successful applicant will then be promoted to a new role.
Internal recruitment may also involve employees moving within the same level but of different roles. Advantages of internal recruitment include.
- Quicker and more affordable to recruit
- Existing employees are familiar with the business and its operations
- Promotions within the company are a motivating factor for employees.
- The business knows the strengths and weaknesses of each employee.
Answer:
5.5%
Explanation:
This is an Annuity Due question. In an annuity due, recurring payments occur at the beginning of the yearIt is asking for the RATE. Using a financial calculator(on BEG mode), input the following;
Duration; N = 25
Recurring payment; PMT = 23.6
Present value ; PV = -334
One-time future cashflow; FV = 0
Then compute the interest rate; CPT I/Y = 5.499%
Therefore, the lottery commission is using about 5.5% interest rate.
Answer:
The correct answer is False.
Explanation:
The identification of risks and their subsequent management is one of the most important aspects in order to maintain control of a project. This allows the project manager to anticipate those situations that may compromise (or favor) the objectives, and define action plans for them in advance.
The first step in identifying risks is to define what a risk is. A risk is a known situation, which may or may not occur, and that if it occurs, will affect our ability to meet the objectives of the project (if it is negative it will be a risk, and if it is positive, an opportunity). Here it is important to highlight known, if we cannot define the situation we cannot consider it, and also the fact of being able to occur, which implies that the management of a risk will be affected by its probability of occurrence.
The identification of risks is developed during the planning phase, once we have defined the scope, the people involved in the project, the tasks to be carried out, and the schedule. Having these well-defined aspects is important because the risks must be related to a particular task (or group of tasks), and may arise from aspects related to the team or time.
All of the following are ways an organization that incorporates enterprise-wide risk management (ERM) with its strategic planning process improves its decision-making, EXCEPT It can eliminate risks to its business model.
A business model describes how an organization creates, delivers, or acquires value in an economic, social, cultural, or other context. The process of building and modifying business models, also called business model innovation, is part of business strategy.
The term business model describes a company's profit plan. Identify the products or services that the company plans to sell, the identified target markets, and the expected costs. Business models are important for both new and established companies.
In its simplest form, a business model provides information about an organization's target markets, the needs of those markets, and the role a company's products or services play in meeting those needs. Business model innovation describes the process by which an organization adapts its business model.
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