Question

Lenny works at the front desk at an organization. He has to interface with customers from diverse cultures. How can he best go about communicating with these customers
A. do not use any nonverbal cues while talking
B. communicate only through written material
C. use idioms and jargon while communiicating
D. speak slowly and clearly
E. ensure the redpient has understood what is being conveyed

Answer 1

I'd say E. ensure the redpient has understood. what is being conveyed

Answer 2

Lenny works at the front desk at an organization. He has to interface with customers from diverse cultures. How can he best go about communicating with these customers D. speak slowly and clearly.

Since Lenny works with people from many different cultures, he needs to make sure that when he communites with these people, they are able understand what he says. Speaking slowly and clearly is the best way for Lenny to make sure the person is able to understand what he is saying. Choice E. is still important and necessary that after he speaks slowly and clearly to the customer, he needs to follow up with them to make sure they understood.