Question

Universal Containers (UC) is migrating from a legacy portal to a new Community. UC needs to stand up the new Community immediately where users can ask questions and provide answers. Which Community template should the Community Cloud consultant recommend?A. Salesforce Tabs + VisualforceB. Customer ServiceC. Customer Account PortalD. Partner Central

Answer 1

Answer:

The answer for the Community template that the Community Cloud consultant should recommend is option c) Customers Account Portal

Explanation:

The Customer Account Portal template improves customer relationships and decreases service costs. The template provides features that make it easy for customers to see and pay invoices, update their account information, and search your knowledge base for answers.

The Customers Account Portal is the best option since Universal Containers (UC) is migrating from a legacy portal to a new Community and needs to stand up to the needs of the new Community immediately where users can ask questions and provide answers.