The elements of all business letters are the following: the heading, the date, the inside address, the salutation, the body, the signature, and the complimentary close. Therefore, the one that is not part of the elements of all business letters is the references.
In Ernest Hemingway's "In Another Country," the narrator goes to the hospital every day for the rehabilitation of his knee, injured in the war.
Hope I could help!
I think it’s the first one
A story's RESOLUTION on a plot chart usually occurs in its final moments. It ties up all the lose ends of a story, so it must occur at the end.
