Question

Joey has worked in a bicycle factory for several months. the assembly process requires multiple tasks, and over the months joe’s supervisor has assigned him to several different jobs throughout the production line. his most recent assignment is applying the custom paint and adding the decals. adding the decals requires perfection, and joe does it quickly and always performs the task well, so his supervisor will keep him in this position. this is an example of

Answer 1

This is job specialization. Through cross-training and placing employees in numerous situations, the manager can discover which workers are the most competent at specific areas of the business. By using this information to place workers in areas that they fit best, the workers can then specialize in that position and do the tasks with the least likelihood of error.