1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
Gennadij [26K]
3 years ago
14

Nysa works in an electricity distribution company’s customer service department. One day she gets a call from a customer who is

furious that he had to pay the bill and fine of the previous owner, who was stealing electricity. He uses a lot of offensive language and seems to be holding Nysa personally responsible for sending him the bill. Nysa tries not to feel angry and irritated. She tries to imagine how she would feel if she had to pay a bill that wasn’t hers. She tells the customer that she understands how he feels and promises to do whatever she can to cancel the bill. She also apologizes for the utility company’s blunder. what is she using?
Business
2 answers:
jolli1 [7]3 years ago
8 0

Answer: The correct answer is empathy!

Explanation:

She put herself in the customers shoes and voiced that she was understanding. She was also patient but they emphasized how considerate she was in the example, so empathy is the answer ;)

Dafna1 [17]3 years ago
6 0

Nysa is showing empathy.

You might be interested in
What company strategy correlates to returning the highest profit margins and return on assets?
makkiz [27]

Corporate strategy correlates with achieving the highest profit margins, and ROI attracts more customers.

Strategy is the long-term plan that a business creates to achieve its desired future state. Your strategy includes your company goals, the type of product/service you want to develop, the customers you want to sell to, and the markets you want to serve profitably.

His three examples of these corporate strategies are applicable at certain times in the life of a company. Grow: Expand your business and increase your profits. Stability: To maintain continuous business operations. Renewal: To revive a declining business.

According to Porter's general strategy model, an organization has his three basic strategic options for achieving competitive advantage. These are cost leadership, differentiation and focus.

Learn more about profit at

brainly.com/question/1078746

#SPJ4

3 0
1 year ago
A performance obligation​ is: A. An enforceable promise in a contract with a customer to transfer a good or service to the custo
Bumek [7]

Answer:

The correct answer is D. A promise in a contract with a customer to transfer a good or service to the customer.

Explanation:

Performance obligations are those that the entity undertakes to carry out in the contract established with a client, performance obligations are related to the deliverables established or agreed upon in a contractual manner.

At the start of the contract, the entity must evaluate the goods or services promised in a contract with a customer and must consider as a performance obligation each commitment to transfer to the customer a good or service (or a group of different goods and services) or a series of different goods or services that are substantially the same and that have the same pattern of transfer to the client.

4 0
3 years ago
Read 2 more answers
______art and inventions like paper still influence the world today​
Westkost [7]

Answer:

Han Dynasty

Explanation:

Han Dynasty art is an art that originated from China.

Han Dynasty art refers to a type of artwork that comprises of lacquerware productions, paintings on paper, jade carving, calligraphy, and silk weaving using materials such as stones, glazed and unglazed ceramics, bronze, wood, jade, etc. to create beautiful art piece.

Han Dynasty art and inventions like paper still influence the world today because they are widely accepted and beautiful.

8 0
3 years ago
Which of the following is a type of advertising?
inysia [295]

Answer:

C

Explanation: I think its C cause it just makes sense lol

7 0
3 years ago
Read 2 more answers
Ending inventory is equal to the cost of items on hand plus: a. Items in transit sold f.o.b. shipping point. b. Purchases in tra
guapka [62]

Answer:

C) Items in transit sold f.o.b. destination.

Explanation:

Ending inventory = all items in hand plus all purchases bought FOB shipping point plus all sales sold FOB destination.

FOB shipping point means that the title of the goods is transferred once the goods leave the seller's warehouse.

FOB destination point means that the title of the goods is transferred only after the goods arrive to the buyer's warehouse.

8 0
3 years ago
Other questions:
  • Next week, Super Discount Airlines has a fight from New York to Los Angeles that will be booked to capacity. The airline knows f
    11·1 answer
  • XminusIndustries manufactures 3minusD printers. For each​ unit, $ 2 comma 800 of direct material is used and there is $ 1 comma
    11·1 answer
  • Distinguish between serial activities and concurrent activities why do we seek to use concurrent activities as a way to shorten
    15·1 answer
  • Aurora Corporation operated without insurance coverage for the first month of 2018. Then, on February 1, 2018, the company paid
    6·1 answer
  • Ross Electronics has one product in its ending inventory. Per unit data consist of the following: cost, $26; selling price, $36;
    6·1 answer
  • What is the horizontal rule in a customer service aspect?
    13·1 answer
  • What is the key to all conditional clauses?
    6·1 answer
  • Sarah borrowed $16,500 on May 23 with interest due on September 3. If the interest rate is 9%, find the interest on the loan usi
    5·2 answers
  • Lamont Company produced 80,000 machine parts for diesel engines. There were no beginnings or ending work-in-process inventories
    6·1 answer
  • Match the types of goods with their characteristics regarding exclusivity and rivalry. The task is to match the lettered items w
    15·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!