Question

One of the more common activities a medical assistant might engage in is the taking of vital signs. How should the medical assistant communicate with the patient about these procedures? What would a nervous patient need or want to know?

Answer 1

It is important for a medical assistant to establish trust with patients in order to gain their cooperation when taking vital signs. A careful explanation of why vital signs are taken that is geared to patient’s level of understanding is always important. Warmth, friendliness, and being genuine will also help gain cooperation.