Answer:
Service Quality Gaps
Explanation:
Service Quality simply refers to the level of satisfaction a customer gets from a service.
Therefore, Service Quality Gaps is one of the value gaps that can undermine customer experiences and can damage relationships.
This is because, based on the level of customer satisfaction, a relationship could be built or destroyed.
1. A long-term rental - d. lease. As far as I remember a lease is a contract which defines the terms under which one one side agrees to rent property owned by another another side.
2. A guarantee which covers the entire car, with few (if any) exceptions. - h. Bumper–to–bumper warranty. When you buy new car it is the most comprehensive warranty available for you. It's also called wrap-around warranty.
3. The amount or percentage by which something decreases in value over time - e. Depreciation. It's true definition of depreciation like it's written in books.
4. The value of a piece of property, over and above any mortgage or other liabilities relating to it. Ownership right in property - g. Equity. Home equity is the <span>part of your property value that you really own. </span>
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5. The payment made to obtain insurance - </span>i. Insurance premiums. The amount of insurance premiums is defined by insurance contract. Usually it's monthly or yearly payment.
6. Able to be trusted with financial responsibility; high likelihood of paying back debt - f. Reliability. It's 100% correct definition of the term "reliability" like it's written in books.
7. The retail value of something; the price that something is advertised as costing - <span>j. Sticker price. As the previous one, it's truly correct definition of sticker price. It's a retail price of something.</span>
8. The cost of something when bought directly from the manufacturer - b. Wholesale value. It's the price which DEALER would pay to manufacturer. It's much cheaper than sticker price.
9. Wholesale value minus depreciation, plus taxes, registration and licensing fees - a. Used car cost. This a correct explanation of used car cost. There are also could be an insurance.
10. Online resource for car pricing - c. Kelley Blue Book. Just search the Internet and you'll find much more resources for car pricing.
The firm is at the last stage of data analysis which is Result Sharing.
<h3>What is Data analysis?</h3>
Data analysis is the process of transforming raw data into relevant information that helps make informed decisions on businesses.
- Sharing of result is the last stage of data analysis, it involves sharing of result to scientist, researchers or businesses to make decisions.
Therefore, strategy or plan to increase annual revenue is a decision from the result that was shared. This can be a decision by the management as a solution to their problem statement.
For more details on Data analysis kindly check
brainly.com/question/890849
Answer: Transformational leadership
Explanation:
Transformational leadership refers to leadership whereby a leader strives to be the best and recognizes the need for a change to take place and works towards effecting that change through inspiration, and motivating team members.
Transformational leaders take risks, are inspirational, entertain new ideas and bring out the best in the team. This is exhibited by Sue, therefore she's a transformational leader.
your social security number is a 9 diget number issued to u.s citizens, permanent residents ,or temporary working residents under section 205 of the social security act
