Question

What should you do if your manager has to leave the office to attend to personal business? A. Let the call go directly to voicemail. B. Make up an excuse that sounds reasonable. C. Tell callers honestly that your manager is attending to personal business and will call back as soon as possible. D. Ask him or her to advise you what to tell callers while he or she is out.

Answer 1

Best answer is that I can think of is probably C

Answer 2

Answer:

The correct answer is letter "D": Ask him or her to advise you what to tell callers while he or she is out.

Explanation:

Adaptability is the skill to face different unexpected situations with the highest level of results possible. This skill is useful to work around activities that usually we are not trained to do. It is also referred as to multitasking but the second could also take place in a regular environment.  

In the case, if the manager leaves, it is better to ask him or her for some advice on how to deal with the customers while that person is not in the office. By this, the ability of the worker of handling difficult situations will be stated and it will also create a sense of confidence in the employee.