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Tcecarenko [31]
3 years ago
11

A key use of a customer survey used in the operations consulting phase of problem definition is customer loyalty analysis. True

False
Business
1 answer:
Marina86 [1]3 years ago
8 0

Answer: True

Explanation: The operations consulting is the evaluation of the operational situation of the company, this helps us to improve the processes. If a customer survey is carried out, for example, regarding the quality of the products and the result is that raw materials or prices must be modified, if corrective measures are made, it is possible that customer satisfaction increases and therefore the fidelity.

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To succeed in building a competitive advantage, a company's strategy must aim at Select one:
7nadin3 [17]

Answer: E (Both B & C)

Explanation:

As a staff in Coca-Cola, the number one brand in the world, Externally providing buyers with what they perceive as superior value and Internally performing value chain activities differently than rivals and building resources and capabilities that they cannot readily match - is infact the main reasons Coca-Cola have stayed as the major player in the food and beverage industry.

4 0
3 years ago
Diamond Company has three product lines, A, B, and C. The following financial information is available:
const2013 [10]

Answer:

e. Increase by $4,500.

Explanation:

<u>Analysis of the effect of discontinuing Product Line C</u>

Income :

Rent Income                                                    $6,000

Savings : Fixed Costs - Avoidable                 $3,000

Total Income                                                   $9,000

Costs :

Opportunity Cost - Contribution Margin       $4,500

Total Costs                                                      $4,500

Net Income (Loss)                                           $4,500

therefore,

By discontinuing Product Line C, operating income for the company will likely  Increase by $4,500

5 0
3 years ago
Customer value creation is made possible by __________, the practice of building ties to customers based on a salesperson's atte
Vinil7 [7]
Relationship selling, or the concept of Relations Marketing.
4 0
3 years ago
When managers of firms in a competitive market observe falling profits, they may infer that the market is experiencing a. a viol
Oliga [24]

Answer:

c. the entry of new firms

Explanation:

  • The entry of the new firms in the market creating a  market supply curves to shift to the right side and as the curve shifts the markets price then starts to decline with it  
  • This declines the economic profits in the new and the existing firms as long as the profits exists  in the markets and entry will continue to shift to supply to the right.
  • The diversification of the melt and the fall in the monopoly of the firms start to take place.  
  • They take up resource ownership and technological developments. In short, they increase the competitiveness and bring rivalry into the market.
7 0
3 years ago
Consider the following data for a closed economy:
notsponge [240]

Answer: The answer is given below

Explanation:

a. . Private saving

Private saving=Y+TR-C-T

= $11t + $1t - $8t - $3t

= $12 trillion - $11 trillion

= $1 trillion

b. Public saving

Public Saving= T-G-TR

Since G is not given, we can use:

I = public saving + private saving

$2t = public savings + $1t

Public saving= $2 trillion - $1 trillion

Public savings = $1 trillion

c. Goverment purchases

Since public savings = T - G - TR

$1t = $3t - G - $1t

G = $3t - $1t - $1t

G = $3 trillion - $2 trillion

G = $1 trillion

d. The goverment budget deficit or budget surplus.

There is a budget surplus of $1 trillion which has been calculated in the public savings.

4 0
3 years ago
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