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Tcecarenko [31]
3 years ago
11

A key use of a customer survey used in the operations consulting phase of problem definition is customer loyalty analysis. True

False
Business
1 answer:
Marina86 [1]3 years ago
8 0

Answer: True

Explanation: The operations consulting is the evaluation of the operational situation of the company, this helps us to improve the processes. If a customer survey is carried out, for example, regarding the quality of the products and the result is that raw materials or prices must be modified, if corrective measures are made, it is possible that customer satisfaction increases and therefore the fidelity.

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Perfect Pet Collar Company makes custom leather pet collars. The company expects each collar to require 2.05 feet of leather and
Katarina [22]

Answer:

1. $3.20 x 2.20 = $7.04

2. It will be favorable.

3. It will be unfavorable.

4. Direct material price variance = $22

   Direct material quantity variance = 0.48

Explanation:

1. Standard direct cost per unit=cost of direct materials price x direct material standard quantity per unit.

2. It will be favorable because they expected or had budgeted to pay $3.60 per foot for the material but the actual cost became $3.20. So they  pay $0.40 less than they had expected to pay.

3. It will be unfavorable because they had planed or budgeted for each unit to use 2.05 feet of leather but they ended up needing 2.20 feet of leather per collar so that means they under budgeted by 0.15 feet.

4. Direct material price variance =( $3.60 x 55) less ($3.20x55)=$22

The total amount that was budgeted or expected to be paid is subtracted from the total actual  price that was paid.

Direct material quantity variance = (2.05x$3.20) less (2.20x$3.20)= -0.48

The total direct material quantity that is used is subtracted from the quantity that was expected to be used.

5 0
3 years ago
You should indicate that you are available for an interview in which part of a cover letter?
nlexa [21]

Answer: NOT the second paragraph

Explanation: ed 2021

7 0
3 years ago
Read 2 more answers
Assuming everything else stays the same, an increase in the price of laptop computers will __________ of laptop computers. a) de
tia_tia [17]

Answer:

a) decrease the quantity demanded

Explanation:

According to the law of demand, an increase in the price of a good reduces the quantity demanded for that good.

8 0
2 years ago
Walter Shewhart is listed among the important people of operations management because of his contributions​ to: A. assembly line
insens350 [35]

Answer:

E. statistical quality control.

Explanation:

Shewhart has contributed his great services towards Quality control through valuable research and its results, lectures and by publishing highly informative books. He also worked as a fellow member in American Statistical Association and International Statistical Institute.

Therefore, Walter Shewhart is listed among the important people of operations management because of his contributions​ to statistical quality control.  

7 0
3 years ago
Considerable research has documented that in many product categories, consumers are unable to distinguish among brands when give
kirill115 [55]

Answer:

brand loyalty

Explanation:

Brand loyalty: The term "brand loyalty" is determined as the propensity of specific consumers to "continuously purchase" a particular brand's products over some other brand's products. However, a specific consumer's behavioral patterns are responsible for demonstrating that he or she will continue to purchase products from the same company that has been fostered a "trusting relationship".

In the question above, the given statement represents brand loyalty.

5 0
3 years ago
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