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Margaret [11]
3 years ago
5

When Theo complained out loud that the hotel restaurant did not serve breakfast late enough in the morning, a hotel worker overh

eard him and went to the kitchen. When the hotel worker returned, he presented Theo with a plate of sweet rolls, a cup of coffee and the hotel's apology for having to close down the breakfast service early. Which service recovery strategy is being used in this example?
A. Make the service fail safe
B. Learn from lost customers
C. Treat customers proactively
D. Use procedural fairness
E. Respond quickly
Business
1 answer:
11111nata11111 [884]3 years ago
7 0

Answer:

The correct answer is E. respond quickly

Explanation:

Respond quickly is a great strategy to gain customers' fidelity.

You might be interested in
g. You are deriving a gross income multiplier in the appraisal of a 14-unit apartment building. Market data is as follows: 16 un
liubo4ka [24]

The GIM suggested for the 14-unit property is 8.

Data and Calculations:

                                            16 units      12 units        4 units

Selling price                   $1,200,000  $960,000   $480,000

Gross income                    $150,000  $120,000      $48,000

Gross Income Multiplier               8               8                  10

A 14-unit apartment building's suggested GIM = 8                

A property's gross income multiplier (GIM) measures the property value by dividing the property's sale price by its gross annual rental income.

Thus, the GIM suggested for the 14-unit property is <em>8.</em>

Learn more: brainly.com/question/14477119

3 0
2 years ago
Laval produces lamps and home lighting fixtures. Its most popular product is a brushed aluminum desk lamp. This lamp is made fro
12345 [234]

Answer:

Part 1.  

Plantwide overhead rate for Laval using direct labor hours as a base. is $1.60 per Direct Labor Hour

Part 2.

Total manufacturing cost per unit for the aluminum desk lamp using the plantwide overhead rate is $78.76

Part 3. Compute departmental overhead rates based on machine hours in the fabricating department and direct labor hours in the assembly department.

                                         Fabricating                  Assembly              

Overheads (R)                      390000                         410000      

Department Cost Driver      152000                         290000      

Overhead Rate                         2.57                                 1.41            

Therefore Overhead Rates are :

            Fabricating Department $ 2.57 per Machine Hour  

            Assembly Department $1.41 per Labor Hour          

Part 4. Use departmental overhead rates from requirement 3 to determine the total manufacturing cost per unit for the aluminum desk lamps.

Direct materials ($270000/21000)                                         12.86

Direct labor:

       Fabricating department(6500/21000×$29)                   8.98

       Assembly department(15200/21000×$26)                   18.82

Overheads:

       Fabricating department(152000/21000×$2.57)           18.60

       Assembly department (290000/21000×$1.41)             19.47

Total manufacturing cost per unit                                         78.73

Explanation:

Part 1.  Plantwide overhead rate for Laval using direct labor hours as a base.

Overhead Rate = Total Overheads/Total Direct Labor Hours

                          = $1.60 per Direct Labor Hour

                                            Fabricating                  Assembly         Total      

Overheads (R)                      390000                         410000       800000

Direct Labor Hrs                  210000                         290000       500000

Overhead Rate                                                                                   1.60

Part 2. Total manufacturing cost per unit for the aluminum desk lamp using the plantwide overhead rate

Direct materials ($270000/21000)                                         12.86

Direct labor:

       Fabricating department(6500/21000×$29)                   8.98

       Assembly department(15200/21000×$26)                   18.82

Overheads:

       Fabricating department(210000/21000×$1.60)            16.00

       Assembly department (290000/21000×$1.60)            22.10

Total manufacturing cost per unit                                         78.76

Part 3. Compute departmental overhead rates based on machine hours in the fabricating department and direct labor hours in the assembly department.

Part 4. Use departmental overhead rates from requirement 3 to determine the total manufacturing cost per unit for the aluminum desk lamps.

8 0
3 years ago
How does globalization affect your life?
lina2011 [118]

Globalization affects all lives across the world with the world being completely connected by it.  All of the points given here are valid.

Explanation:

Due to a globalized economy we are able to -

-Buy clothes and items from across the world and get them shipped to us. We also are able to buy things made in different parts of the world.

- The communication between the whole world is now clicks away from each other

- The websites we use are created in other countries sometimes.

-The businesses in one's own country are often foreign businesses.

All of these are things that are happening due to globalization as the world has become completely interconnected and interdependent.

4 0
3 years ago
Re-Up Enterprises has sales of $926,355, costs of goods sold of $613,500, inventory of $189,880, and accounts receivable of $78,
densk [106]

Answer:

=112.785

Explanation:

Average days in inventory is financial ratio that shows the average number of days a company takes to turn its inventory.

The formula for calculating the average days in inventory is as below.

Days in inventory = Average inventory /cost of goods sold x 365

for Re-UP Enterprises: average inventory = $189,880

cost of goods sold =$613,500,

Days in inventory

= $189,880/613,000 x 365

=0.309 X 365

=112.785

6 0
2 years ago
NEED HELP , por favor???
NikAS [45]

Answer:

The answer is self esteem.

Explanation: It's the self evalution of your worth how you feel about you and the way you carry it.

8 0
3 years ago
Read 2 more answers
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