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Margaret [11]
3 years ago
5

When Theo complained out loud that the hotel restaurant did not serve breakfast late enough in the morning, a hotel worker overh

eard him and went to the kitchen. When the hotel worker returned, he presented Theo with a plate of sweet rolls, a cup of coffee and the hotel's apology for having to close down the breakfast service early. Which service recovery strategy is being used in this example?
A. Make the service fail safe
B. Learn from lost customers
C. Treat customers proactively
D. Use procedural fairness
E. Respond quickly
Business
1 answer:
11111nata11111 [884]3 years ago
7 0

Answer:

The correct answer is E. respond quickly

Explanation:

Respond quickly is a great strategy to gain customers' fidelity.

You might be interested in
The 2016 income statements of Leggett & Platt, Inc. report net sales of $3,749.9 million. The balance sheet reports accounts
sergejj [24]

Answer:

option (A) 49 days

Explanation:

Data provided:

Net sales = $3,749.9 million

Accounts receivable on December 31, 2016 = $486.6 million

Accounts receivable on December 31, 2015 = $520.2 million

Now,

The duration from December 31, 2015 to December 31, 2016 = 365 days

Days sales outstanding = \frac{\textup{Average accounts receivable}}{\textup{Credit sales}}\times Number of days

or

Days sales outstanding = \frac{\frac{\$486.6 + \$520.2}{2}\textup{million}}{\$\textup{3,749.9 million}}\times365

or

Days sales outstanding = \frac{\$\textup{503.4 million}}{\$\textup{3,749.9 million}}\times365

or

Days sales outstanding = 48.99 ≈ 49 days

Hence,

The correct answer is option (A) 49 days

5 0
3 years ago
Would it be advantageous for wynn manufacturing corporation if the cranston division makes the investment under consideration?
11111nata11111 [884]

Yes, It would be advantageous for wynn manufacturing corporation if the cranston division makes the investment under consideration.

  • Since managers are charged with maximizing the potential of their own units, it is crucial to frequently assess their performance in the workplace.
  • Target measurements can be used to assess managers of investment centers' performance.
  • Businesses typically have a target or targeted rate of return they would like to reach in order to assess a project's viability.
  • It is profitable for the firm as a whole to move forward with the project in this case because the project's projected return of 18% is higher than the company's desired rate of return of 16%.

To learn more about investment visit:

brainly.com/question/15105766

#SPJ4

4 0
2 years ago
Which of the following statement is not true about derivative contracts?
8090 [49]

Answer:

a. A long position is a bet that the number is going to fall while a short position is a bet that the number will rise in the future.

Explanation:

The derivative contract is a contract in which the contract is to be done between two or more parties regarding the value i.e. depend upon the financial asset i.e. underlying. It involves the bonds, commodities, etc

So according to the given options, the option a is correct as long position is a bet in which the number is to be decline while on the other hand in the short position the number would increase

4 0
3 years ago
Garcia company has 10,000 units of its product that were produced last year at a total cost of $150,000. the units were damaged
timurjin [86]

Answer and Explanation:

The computation of the incremental net income is shown below:

<u>Particulars    Sell          Process Further      Incremental Net income </u>

Sales        $20,000.00    $50,000.00        $30,000.00

          (10,000 units × $2)  (10,000 × $5)

Less:

Additional

Processing cost                 $18,000.00          $18,000.00

Total        $20,000.00      $32,000.00          $12,000.00

4 0
3 years ago
On January 1, 2018, Allgood Company purchased equipment and signed a six-year mortgagenote for $186,000 at 15%. The note will be
Ne4ueva [31]

Answer:

The correct answer is A: interest= $21048

Explanation:

An amortization schedule is a complete table of periodic loan payments, showing the amount of principal and the amount of interest that comprise each payment until the loan is paid off at the end of its term. While each periodic payment is the same amount early in the schedule, the majority of each payment is interest; later in the schedule, the majority of each payment covers the loan's principal.

Each payment is the same ($49,148), but the proportions of interest and capital pay changes. The interest proportion decreases from pay to pay.

Loan= 186000

i= 15%

n= 6 years

First pay:

i=186000*0,15=27900

amortization= 49148-27900=21248

Second pay:

i=(186000-21248)*0,15=24712

amort=49148-24712=24436

Third pay:

i=(164752-24436)*0,15=21048

amort=49148-21048=28100

While payments progress, interest decreases and amortization increases.

5 0
3 years ago
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