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Margaret [11]
3 years ago
5

When Theo complained out loud that the hotel restaurant did not serve breakfast late enough in the morning, a hotel worker overh

eard him and went to the kitchen. When the hotel worker returned, he presented Theo with a plate of sweet rolls, a cup of coffee and the hotel's apology for having to close down the breakfast service early. Which service recovery strategy is being used in this example?
A. Make the service fail safe
B. Learn from lost customers
C. Treat customers proactively
D. Use procedural fairness
E. Respond quickly
Business
1 answer:
11111nata11111 [884]3 years ago
7 0

Answer:

The correct answer is E. respond quickly

Explanation:

Respond quickly is a great strategy to gain customers' fidelity.

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10
nata0808 [166]

Answer:

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7 0
1 year ago
Two annuities have equal present values and an applicable discount rate of 7.25 percent. One annuity pays $2,500 on the first da
nignag [31]

Answer:

$2681.30 approx.

Explanation:

The first annuity is case of annuity due

For the first annuity, $2500 + 2500 × cumulative present value factor at 7.25% for 14 years

= $2500 + 8.6158 × 2500

= $24040 approx

The second annuity is the case of deferred annuity wherein payments are made at the end of the year.

Payment amount of second annuity = Present Value of first annuity ÷ cumulative present value annuity factor at 7.25% for 15 years

This will be equal to 24,040/8.9658 = $2681.30 approx.

5 0
3 years ago
We say that the economy as a whole is in macroeconomic equilibrium if:
Serga [27]

For the economy as a​ whole, macroeconomic equilibrium if the total​ spending, or aggregate​ expenditure, equals total​ production, or​ GDP: Aggregate Expenditure​ = GDP.

Macroeconomic equilibrium happens when the quantity of real GDP demanded equals the amount of actual GDP provided at the point of intersection of the ad curve and the AS curve. If the amount of actual GDP provided exceeds the amount demanded, inventories pile up in order that corporations will reduce production and expenses.

Macroeconomic equilibrium is a situation within the economy in which the amount of combination called for equals the quantity of aggregate supply. If there are changes in both aggregate call for or mixture deliver, you can additionally see a trade-in rate, unemployment, and inflation.

The amount of output furnished may be extra than the mixture demand. charges will begin to fall to dispose of the surplus output. As fees fall, the amount of combination demand will increase and the economy returns to equilibrium.

Learn more about macroeconomic equilibrium here: brainly.com/question/1971734

#SPJ4

5 0
2 years ago
A business practice associated with globalization involves business moving manufacturing and service centers to countries where
baherus [9]

Answer:Multi national Trading or Corporation

Explanation:This is situation where business operations are moved to other nations with cheap labour and raw materials.The importance of this practice is to minimize their cost of operation and maxizmize profit.

4 0
3 years ago
Read 2 more answers
Telecom Co. enters into a​ two-year contract with a customer to provide wireless service​ (voice and​ data) for​ $40 per month.
Sergio039 [100]

Answer:

The answer is: C) There are two distinct performance obligations: the wireless service and the phone.

Explanation:

Performance obligation refers to a promise made by a company to deliver a good or service to a customer. A series of goods or services that are very similar and are transferred at the same time to a customer can be considered as one single performance obligation.

For example, the voice service and the data service are considered one single wireless service. But the cellphone is totally different so it has to be considered a separate performance obligation.

7 0
2 years ago
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