Question

A small software company has two customer service representatives. After a week of observation, the supervisor of the customer service department determines that there is an 85% probability that a customer service representative will be on the phone with a customer at any given time. What is the probability of both representatives being on the phone at the same time? Round to the nearest percent if necessary.

Answer 1

Answer:17/20)^3

=0.85^3 and that is 0.614 and it is equal to 61%

Step-by-step explanation:

Answer 2

72%. 85 x 85= 7,225. Rounded to the nearest percent is equivalent to 72%.