The resolution is all his plans fall apart, since that is the part that resolves the book.
"even the principal was involved" was the part of the statement that was in bold. But the answer is dashes.
The correct way would be: While she was sleeping, the alarm kept ringing in Jamie's ear.
<u><em>While</em></u> contains the element of duration and it is better to use a progressive form.
<u><em>Sleeping</em></u><em> </em>is a verb that has duration, so it should not be conjugated in the past simple if there is a simultaneous action.
I would prefer to use a document such as an id for proof of identification, I think this because although face identification may be quicker, having physical documentation of who you are is much safer and has much higher rates of success when identifying someone.