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musickatia [10]
3 years ago
10

The variable over which service providers have little control is the emotional state of their customers.

Business
1 answer:
lions [1.4K]3 years ago
3 0
<span>This is true because there is no way for service providers to be able to control the emotional state of their customers. Even if a service provider is very friendly and helps the customer adequately, there is no way to ensure that the customer will be satisfied with the service/in a stable emotional state.</span>
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