<u>Full question:</u>
Karen Bates has owned several automobiles from her favorite brand. Therefore, when deciding to purchase a new car for her daughter, her brand loyalty made the decision easy. Consequently, she gifted her daughter the latest model of that brand. According to the functional theory of attitudes, this scenario relates to the _____.
a. utilitarian function of attitudes
b. knowledge function of attitudes
c. ego-defensive function of attitudes
d. reinforcement function of attitudes
e. bilateral function of attitudes
<u>Answer:</u>
According to the functional theory of attitudes, this scenario relates to the knowledge function of attitudes
<u>Explanation:</u>
The knowledge function relates to our demand which is constant and moderately stable. This enables us to predict what is expected to happen, and so provides us a sense of command. Attitudes can assist us to plan and structure our activity.
They encourage people to ascribe reasons for events and immediate attention towards the opinions of people or circumstances that are possible to be beneficial in making sense of them. Consequently, they accommodate to obtain the world more comprehensible, foreseen, and obvious. Understanding a person’s attitude encourages us prophesy their behavior.
