Answer:
The answer is B. Access to investment advice
Explanation:
In most countries, financial institutions are banks. Clients may obtain financial services from banks. The most popular purposes or characteristics of a bank or financial institution are to include accounts for people to deposit their money, check books for people to withdraw their money and do other financial activities, ATM access, and many other things.
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The Chinese restaurant failed to realize the importance of "word-of-mouth marketing."
<h3>What is word-of-mouth marketing?</h3>
Whenever a consumer's interest inside a company's service or product is reflected in their regular conversations, this is referred to as word-of-mouth marketing (also WOM marketing). Basically, it is free promotion brought on by consumer experiences, which are typically above and beyond their expectations.
Some key features regarding word-of-mouth marketing are-
- Word-of-mouth marketing occurs when customers recommend a business's goods or services to their friends, relatives, and other people they value highly.
- WOM marketing is among the most effective kinds of advertising since 88% of consumers prefer suggestions from their friends than those in traditional media.
- By exceeding customer expectations with a product, delivering first-rate customer service, and providing consumers with insider knowledge, businesses can promote WOM marketing.
- The finest word-of-mouth marketing methods, according to Word of Mouth Marketing Association (WOMMA), are sincere, credible, sociable, repeatable, measurable, and respectful.
To know more about the word-of-mouth marketing, here
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Answer:
increasing sales revenue and operating expenses by the same percentage.
Explanation:
Return of investment is defined as the profit that is gained on a certain amount of invested capital in a business.
A business ensures it has a high return on investments to satisfy customer need for profit. It is a ratio of net profit to invested capital.
This also boosts confidence to invest more.
To increase ROI a firm will need to increase profit and operating expense by the same percentage.
For example if profit in a business is $100 and operating expense is $80, the net profit will be $20
However if we increase both sales revenue and operating expense by 10%, we will have profit of $110 and a operating expense of $88. The net profit will now be $22 resulting in a higher ROI.