1. Learn the basics of nonverbal communication.
One study found that nonverbal communication accounted for 55 percent of how an audience perceived a presenter. That means that the majority of what you say is communicated not through words, but through physical cues.
To communicate clearly and confidently, adopt proper posture. Avoid slouching, folding your arms or making yourself appear smaller than you are. Instead, fill up the space you are given, maintain eye contact and (if appropriate) move around the space.
The options are likely positive or negative. I believe the answer is Positive.
The answer to the first unknown is "Sensation" while in the second unknown is "Perception". These two words are very different such that the "sensation" is when the sense organ detected external physical stimuli but the "perception" is the processing, organizing and interpreting of those stimuli captured by sensation in the brain.