Question

Management by walking around (MBWA) refers to an old strategy that results in ineffective upward communication. a practice in which executives get out of their offices and learn from others in the organization through casual face-to-face dialogue. the process used by new executives to get familiar with their new office design and layout. a communication process that should be used only when executives need to explain corporate decisions to the lower-level employees.

Answer 1

Answer: a practice in which executives get out of their offices and learn from others in the organization through casual face-to-face dialogue.

Explanation: Management by walking around (MBWA) refers to a practice in which executives get out of their offices and learn from others in the organization through casual face-to-face dialogue.

In this management style, executives pay casual, unplanned visits to staff in their work areas to understand their work environment, experience first hand their status reports instead of waiting for them to be delivered to their office. Management by walking around fosters a better work environment through better communication, a hands-on experience of the conditions of the workplace by managers as well as quick and effective problem solving.