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Shtirlitz [24]
3 years ago
9

Communicate in a way that recognises customers problems and understands their points of view​

Social Studies
1 answer:
aleksley [76]3 years ago
8 0

<u>Answer: </u>

Communicating in a way that recognizes customers' problems and understands their points of view​ is a part of customer relationship management.

<u>Explanation: </u>

  • Businesses are not the entities that function merely through buying and selling of commodities and services. The soul of a business is in a true sense formed by the customers secured and retained by the business.
  • The profitability of a business can be maintained only as long as the business exhibits sensitivity towards the points of view of its potential customer. Hence, customer relationship management is a major factor in the functioning of a business.
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Explanation:

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Fynjy0 [20]

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