Question

Marilyn is the operations manager of a new hair salon in an upscale urban neighborhood. Customers in this neighborhood expect high quality services and products, and Marilyn is struggling to use the salon's resources efficiently and effectively to provide the level of quality the area's customers demand. What will most likely happen if Marilyn can't find a way to meet customers' demands for quality?

Answer 1

Marilyn shall experience the critical problem in covering the operational cost for running the business if she is unable to find the way to meet customers' demand for quality

Explanation:

Retail business management needs to execute market research and should able to compare its nature of service with other retail services of the same business. As the Operations Manager, Marilyn should be able to capture the present pulse of the customers' needs which in turn increases the demand of the customers.

Absorbing the new market trend and fashion related to the profession of salon techniques, Marilyn should provide training to the staff in an upscale urban neighborhood. It will fetch the positive effects of fetching good results in attracting more demanded customers.