Hello! According to this scenario Leslie needs to act according to policy. In the most polite way that she can she should show the customer the information and state the consequences. If this fails to work she should bring in her manager/supervisor to the situation.
Hope this helps! If you have any other questions or would like further explanation just let me know! :)
Answer:
In the final chapter, Jekyll's letter highlights one of the main themes of the novel, the dual nature of man. It is this concept that caused him to pursue his disastrous experiments that led to his downfall. Hyde, the personification of Jekyll's purely evil characteristics, revels in the freedom of an anonymous existence. Although he successfully distills his evil side, Jekyll still remains a combination of good and evil. Thus, when transforming back and forth, his evil side grows stronger and more powerful after years of repression, and is able to take over completely. In this way, Jekyll's experiments are the opposite of what he hoped. Interestingly, as is repeatedly mentioned throughout the novel, Hyde is a small man often called dwarfish, while Jekyll is a man of large stature. Thus, the reader is left to assume that Jekyll's evil side is much weaker and less developed than his good side. However, appearances can be deceiving. In fact, Hyde's strength far out powers Jekyll's.
In his letter, Jekyll clearly states that he felt no guilt about Hyde's actions, as "Henry Jekyll stood at times aghast before the acts of Edward Hyde, but the situation was apart from ordinary laws, and insidiously relaxed the grasp of conscience. It was Hyde, after all, and Hyde alone, that was guilty." To the reader, this explanation seems ridiculous, because Hyde is in fact part of Jekyll, and a being that Jekyll created. Therefore, clearly Jekyll is responsible for the man's actions.
Explanation:
The right answer here would be A - the phrase 'modulate your voice'
refers to a need to vary your voice's properties. Modulating means
changing the pitch or tone, and can be used referring to one's voice, or
to an instrument. You can modulate both up or down, and this usually
involves changing the key signature in which you are playing or singing.
Explanation:
Search engines work by crawling hundreds of billions of pages using their own web crawlers. These web crawlers are commonly referred to as search engine bots or spiders. A search engine navigates the web by downloading web pages and following links on these pages to discover new pages that have been made available
Answer:
Explanation:
The answer is C. The first step in the reading strategy is to read carefully for information.